ROLE DESCRIPTION :
As an Account Manager - State Farm Agent Team Member for Ruth Ann Murphy - State Farm Agent, you are vital to our daily business operations and customers’ success.
You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments.
You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES :
- Establish customer relationships and follow up with customers, as needed.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations.
QUALIFICATIONS :
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, but not required
- Experience managing client relationships is preferred, but not required
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Dedicated to customer service
- Able to anticipate customer needs
- Able to effectively relate to a customer
As an Agent Team Member, you will receive :
- Paid time off (holidays and personal / sick days)
- Salary plus commission / bonus
- Simple IRA
- Growth potential / opportunities for advancement within my agency
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