Business & Quality Assurance Analyst - EF140

Business & Quality Assurance Analyst - EF140Job no : 5027807 Work type : Full-Time (Salaried) Location : Richmond (City), Virginia Categories : Information TechnologyTitle : Business & Quality Assurance Analyst - EF140State Role Title : Info Technology Specialist IIIHiring Range : $80,000 - $90,000Pay Band : 6Agency : Department of General ServicesLocation : Monroe BuildingAgency Website : www.

dgs.virginia.govRecruitment Type : General Public - GJob DutiesThe Department of General Services (DGS) provides value to citizens, the Commonwealth, and businesses.

DGS has a diverse group of employees providing services ranging from facilities management, laboratory services, real estate, procurement, engineering, and more! DGS positions offer a competitive benefits package, which includes :

• Job stability and quality of life! Enjoy a work / life balance with flexible schedule options and telework options for many positions,
• Fourteen (14) paid holidays, Paid and Unpaid Leave (Vacation, Sick, Family Personal, Parental and FMLA),
• Health, Dental and Life Insurance,
• Short and Long Term Disability, and
• Employee Assistance Program (Counseling). DGS's Office of Information Systems and Services (ISS) is a customer-focused organization whose primary responsibility is to provide technology solutions and support to facilitate the success of our agency and its customers.

Job OpportunityThis position joins a team of business analysts responsible for providing business analytic support and implementation services to DGS divisions including statewide procurement, Commonwealth of Virginia real estate, facilities management, and laboratory testing.

The successful candidate will have exceptional communication, analytical, and project coordination skills and will enjoy a dynamic, collaborative and cooperative team environment.Job Responsibilities :

• Analyze business workflows and practices to determine process improvements and implement system enhancements.
• Develop and translate user requirements into system specifications.
• Create and implement test plans for projects and system upgrades.
• Prepare project documentation such as periodic status reports, work breakdown structures, and project plans.
• Conduct user and system acceptance testing and post implementation reviews
• Provide project coordination for moderate sized projects.
• Develop user documentation and system documentation.This position is eligible for a hybrid telework schedule (telework 2 days / week) upon completion of an approved telework agreement.Minimum Qualifications
• Significant experience as a Business Analyst in two or more business environments including HR, Finance, Construction, Facilities Management, Procurement, Real Estate, or clinical laboratories.
• Experience with requirement elicitation for software systems and applications using various techniques to elicit system and software requirements such as interviews, brainstorming, document analysis, focus groups, observations, and prototyping.
• Knowledge and experience with change control and release management processes.
• Experience with MS Office products including Visio, Word, Excel, PowerPoint and MS-Project, Teams and Sharepoint.
• Experience creating and executing test plans and conducting manual and / or automated testing to include system, regression, and user acceptance testing.
• Must have excellent written and verbal skills and be able to communicate with all levels of business and technical staff, diverse audiences, give presentations, and conduct meetings
• Experience in system and business documentation - to include process and data flow diagrams, user and functional requirement documents, and business cases.
• Experience conducting gap analysis to identify differences between as is and to-be states of business processes and system functionality.
• Experience creating training documentation and conducting training sessions for technical staff or end users.Additional Considerations
• Business Analyst Certificate or coursework towards certification
• Experience with one or more of the following applications - LIMS, eVA, Peoplesoft Finance, Assetworks Special InstructionsYou will be provided a confirmation of receipt when your application and / or résumé is submitted successfully.

Please refer to "Your Application" in your account to check the status of your application for this position.The selected candidate must pass a criminal background check.

The selected candidate must pass a fingerprint-based criminal background check. Applicants that indicate they have preferential hiring rights in the form of a yellow form or blue card must submit these to our office prior to the closing of the posting, in accordance with DHRM policy 1.

30. Please note that only current and former employees of the Commonwealth of Virginia that will be or have been laid off are eligible for preferential hiring rights.

Sponsorship will not be provided for this position now or in the future. Confirmation of eligibility to work will be required at time of hire.

Notice : DGS will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

Fax, e-mail or mail applications will not be accepted. The online state application must contain all required information and fully respond to questions to be considered for this job opportunity.

For assistance or computer access, please visit your local Virginia Employment Office or contact our office [email protected].

gov or 804-786-3910.Applications will be accepted until a suitable pool of candidates is received. After 5 business days, this position may be closed at any time.

The Virginia Department of General Services is an equal opportunity employer. Minorities, individuals with disabilities, Veterans, and individuals with AmeriCorps, Peace Corps, and other national service experience are encouraged to apply.

Applicants in need of accommodation during the application and / or interview process may contact DGS at 804-786-3910 for assistance.

Contact InformationName : DGS Human ResourcesPhone : 804-786-3910Email : [email protected] support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process.

To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).

Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS / DBVI to get their AHP Letter.

Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.Note : Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Advertised : 23 Oct 2024 Eastern Daylight Time Applications close :