Restaurant General Manager
Taco BellKeyser, WV, USjob_description.job_card.variable_hours_ago
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job_description.job_card.job_descriptionCustomer Satisfaction / Product Quality Financial Operations Human Resources Achievement of restaurant annual operating plan Margin improvement over previous year sales growth Weekly / Period restaurant performance in sales, labor, ICOS and controllables PRC results and OSAT scores Learning Zone certification levels, crew turnover and staffing levels Knowledge and Skill Requirements Team Leadership Business Savvy Team Development Restaurant Operations High school diploma or GED Supervisory experience in either a food service or retail environment Demonstrates ability to maintain financial controls and coach and train hourly employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction
Restaurant General Manager
Position Type : Restaurant General Manager
Salary Range : Undisclosed
The Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds its annual operating plan. Focal points include :
- Driving excellence in customer service
- Maintaining company standards in product and facility specifications
- Supervising food handling procedures and operational processes
- Exercising financial control to meet the restaurant profit margin targets
- Selecting, training, developing and motivating employees
The RGM directly performs hands-on operational work (as necessary) to train employees, responds to customer service needs or otherwise role model appropriate skills and behavior in the restaurant.
Principle Accountabilities
Success Measures
Qualifications
Educational Attainment / Experience Requirements
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Restaurant General Manager • Keyser, WV, US