Registration Specialist (Nights)

Vanderbilt University Medical Center

Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Job Summary

Is responsible for registering all patients receiving services from VUMC including gathering and entering information to complete registration, obtaining signatures, and collecting applicable patient liability on accounts.

Key Responsibilities

Registering all patients according to policies and procedures established by the hospital.

Obtaining signatures of patient and / or guarantor for all required forms.

Document appropriate logs pertaining to the registration area assigned regarding patient name and arrival time.

Effectively communicating with the patients of the eligibility / benefits / estimated patient portion upon insurance verification.

Thoroughly documenting the account upon registration as well as collection efforts taken.

Acknowledging patients and family members presenting to the registration areas promptly and in a professional manner.

Responsible for maintaining all information confidentially in accordance with HIPAA (Health Insurance Portability and Accountability Act) guidelines.

Core Accountabilities

• Organizational Impact : Performs tasks that are typically routine that may impact team's performance with occasional guidance.
• Problem Solving / Complexity of work : Utilizes some discretion and research to solve routine problems.
• Breadth of Knowledge : Applies knowledge of standards, established processes and procedure that apply to your own job.
• Team Interaction : Provides guidance to entry level co-workers.

Core Capabilities

Position Qualifications

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE / Vets / Disabled.