Senior Business Analyst

RESPONSIBILITIES

• General Project Management : Planning, organizing and coordination as well as operational support.
• Product Compliance Investigations : Conduct thorough investigations into product compliance issues, ensuring all products meet regulatory standards.
• Stakeholder Consultation : Act as a consultant to internal stakeholders, providing insights and recommendations on compliance and process improvements.
• Process Automation : Develop and implement automated solutions to streamline compliance processes and reduce manual workload.
• Identify opportunities to automate manual processes and digitize workflows to enhance productivity and accuracy.
• Proactive Problem Solving : Identify potential issues and proactively develop solutions to prevent compliance breaches.
• Customer Service Orientation : Provide exceptional customer service to internal and external stakeholders, ensuring their needs are met promptly and effectively.
• Agile Environment : Work collaboratively within an agile framework, contributing to sprint planning, reviews and retrospectives.
• Questioning Status Quo : Continuously challenge existing processes and propose innovative solutions to enhance efficiency and compliance.
• Project Management : Utilize Jira for daily project management tasks and collaboration.
• Audit and Root Cause Analysis : Prepare and organize audits as part of the scheduled annual audit plan for the Central Office of Engineering.
• Conduct audits and utilize root cause analysis to identify and resolve compliance issues.
• Process and Lean Improvement : Utilize lean process and process improvement skills to drive continuous enhancement initiatives.
• Engage with IT departments and external vendors to implement and support process improvements. Identify, analyze and implement improvements in business processes to enhance efficiency and compliance.
• Additional Responsibility : Project Status Meetings and Workshops
• Ability to integrate various timing schedules to identify and mitigate timing slips.
• Plans and executes workshops with different stakeholders if necessary.
• Tracks project status in detail and informs Strategy and PCMS Project Manager on regular basis.
• Escalates issues early to stakeholders.

REQUIREMENTS

• Bachelors Degree in Business Administration, Engineering or equivalent
• 3-5 years experience as a Business Analyst, preferably within product compliance or a similar field
• Experience working in an Agile Environment is essential
• Strong background in business Process Improvement and Automation
• Excellent Communication and Interpersonal skills, capable of engaging with stakeholders at all levels
• Demonstrated record of precision, integrity and a keen eye for detail
• Team Oriented
• Analytical and conceptual thinking - using logic and reason, creative and strategic
• Excellent Communication and interpersonal skills
• Team-oriented with a Collaborative approach to problem-solving
• Highly customer service-oriented with a strong focus on stakeholder satisfaction
• Demonstrated ability to deliver high-quality work and achieve results
• Highly organized and dependable, with the ability to manage multiple tasks and priorities
• Self-driven and proactive, with the ability to learn quickly and independently.
• Strong problem-solving skills and a proactive approach to identifying and resolving issues.
• Proficient in using Jira for project management, MS365 and Power Automate
• Knowledge of Power BI is a plus
• Experience in conducting audits and performing root cause analysis

PREFERRED REQUIREMENTS

Masters Degree in Business Administration or Engineering

WORK ENVIRONMENT

• Domestic / International travel required
• Up to 15% Work schedule based on business requirements - minimum 40 hours per week
• Must be available to contact colleagues at European locations during varying hours
30+ days ago