You Belong Here.
At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules.
We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.
FTE : .8 , Shift : Days, Schedule : M-F, Days
Position Summary
The Imaging Scheduler Sr. Call Center acts as the liaison between the Imaging Manager and Imaging Schedulers. This position helps with scheduling and coordination of pediatric and adult patients for all Imaging outpatient services and procedures, while also helping the Imaging Manager with daily tasks.
This position requires the ability to learn and retain a broad base of knowledge concerning all examinations and make quick, independent decisions using good judgment.
Work situations require a service-oriented individual with the ability to respond to physicians, patients and families with sympathy, respect and understanding.
Contacts include patients, families and referring physicians and their office staff, Radiologists, Nursing, and all Imaging Modality Technologists.
Requirements
- Post high school clerical vocational training or college course work preferred
- Three (3) years of experience scheduling complex patient appointments and registering patient information in an electronic scheduling system, or two (2) years of experience as an Imaging Scheduler
- Knowledge of medical terminology, modalities and medical insurance
- Minimum one year scheduling patients in a medical setting or Imaging Support experience preferred
- Minimum one year experience working with EMR or RIS preferred
- Epic experience preferred
Our Values
As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness.
Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.
Why MultiCare?
- Belonging : We work to create a true sense of belonging for all our caregivers
- Mission-driven : We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
- Market leadership : Washington state's largest community-based, locally governed health system
- Employee-centric : Named Forbes America’s Best Employers by State in 2023
- Technology : "Most Wired" health care system 15 years in a row
- Leading research : MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities
- Lifestyle : Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off.
As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position.
The pay scale is $21.25 - $30.59 USD. However, pay is influenced by factors specific to applicants, including but not limited to : skill set, level of experience, and certification(s) and / or education.
If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.
Associated benefit information can be viewed here.