Bilingual Customer Service Agent

VirtualVocations
Norcross, Georgia, United States
Full-time
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A company is looking for a remote bilingual French / English Customer Service Agent.Key Responsibilities : Manage inbound and outbound calls while providing high-level customer serviceIdentify and assess customers' needs to ensure satisfaction and follow up on resolutionsMaintain accurate records of customer interactions and adhere to company policiesRequired Qualifications : At least one year of high-volume call center experienceExperience working with an automatic dialerMust be computer literate and proficient in typingFamiliarity with Windows and Microsoft OfficeAbility to work flexible hours and manage time effectively

5 days ago
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