Job Description
Job Description
In the role of Field Service Technician (FST), you will perform the installation, repair, preventative maintenance, and qualification of water purification systems.
Pay Range : $23.00 to $30.00 per Hour
Duties and Responsibilities
Core Responsibilities
- Troubleshoot and repair client equipment
- Install AV, Electrical, and / or Mechanical equipment for clients
- Employee must accurately complete daily timecard, document activities extensively through notes and pictures, complete and manage one’s own expense reports, and various other forms and documents as a regular course of business.
All of which must be done on a daily basis.
- Employee shall care for and ensure all company and client property remains in good condition.
- Employee will prepare documents using Microsoft Office Suite (Excel, Word, Outlook, Salesforce etc.).
- Employee must demonstrate professional etiquette with team members, superiors & clients at all times.
- Employee shall demonstrate strong oral and written communication skills at all times.
- Employee will perform basic math.
- Employee will be required to solve problems, escalating matters to KRW leadership as necessary.
- Employee must read, interpret and understand schedules.
- Employee must demonstrate positive customer communication at all times.
- Employee must maintain environmental awareness at all times.
- Employee must adhere to safety measures at all times.
Knowledge, Skills, Ability, and Experience Required
Experience Required :
- High School Diploma or GED
- 1+ years of field service experience with Electro-Mechanical devices
- 1+ years of experience working with Microsoft Office
- 1 + years of experience working with PC Device connections and Network settings, including but not limited to : serial port and USB connections, resource selection and IP address settings
- 1+ years of experience in testing, repairing, and maintaining capital equipment
- 1+ years of experience working with electronics and computer background
- 1+ years of experience in the use of mechanical and hand tools and service test equipment
Preferred Qualifications :
- Technical degree in areas such as Plumbing, Electronics, Computer Repair
- Associate degree in engineering, science, or technical field
- Previous professional experience in Plumbing, Electronics, Computers
- Customer-facing experience preferred
You may travel outside your territory occasionally to support fellow engineers in other territories and to attend training.
Occasional overnight travel may be required.
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