Housing First Coordinator (E-NAV)

Eliot's Homeless Services Division is expanding! We are seeking a creative / strengths-based Housing First Coordinator to work within our innovative Enhanced Navigation and Stabilization Team in the Boston Service area.

If you are a passionate outside-the-box thinker who wants funding at their fingertips to shatter barriers to housing - coupled with the opportunity to work alongside talented recovery coaches, a Harvard Trained Medical Director who specializes in addiction medicine, progressive nurses with expertise in harm reduction, and specialized medical care providers : please apply!

Eliot's Homeless Services Division has been recognized regionally and nationally for its work in the Mass & Cass area of Boston, having housed more than 150 people from the tent encampments.

With significant funding increases, we are seeking a creative / strengths-based Housing First Coordinators to expand and build upon our innovative Enhanced Navigation and Stabilization Team.

The team also has funding for flexible housing options for individuals served; and will operate within a large multi-agency effort to significantly reduce chronic homelessness in the City of Boston, Metro North, and North Shore areas.

Successful candidates will have unwavering empathy, as well as an open mind in terms of pathways to recovery / harm reduction when collaboratively working with people experiencing homelessness, medical complexity, and / or untreated behavioral health concerns (e.

g. PTSD). Housing Coordinators will identify and address barriers to obtaining and maintaining long term sustainable housing utilizing a housing first approach within this cutting-edge multidisciplinary team model (e.

g. specialized treatment modalities to address post-traumatic stress, Recovery Coaching, in the field Psychiatry / MAT). Working knowledge of area resources / providers is a plus.

Responsibilities :

• Ensure that consumers are treated with dignity and respect in accordance with ECHS' Human Rights Policy.
• Engage people served within a client centered / harm reduction / Housing First framework.
• Make collateral contacts, and consult with other providers (i.e., mental health, primary care, etc.).
• Ensure that support services and interventions are person centered / strength based / recovery oriented
• Collaboratively develop and implement viable pathways to short / long term sustainable housing with people served.
• Forge and maintain positive and productive working relationships with community based stakeholders and coalitions
• Conduct assessments with E-Hana and HMIS as needed, make collateral contacts, and consult with other providers (i.e., behavioral health, ACO, primary / specialty care, etc.).
• Conduct assessments for coordinated entry, income, and functionality. Complete housing applications, and obtain vital documents as needed / assigned.
• Provide ongoing assessment of client needs for clinical, supportive services, and safety issues.
• Develop, modify and implement individual client service plans to address ongoing clinical and / or systemic needs - including risk factors. Seek consultation from

multidisciplinary team and / or direct supervisor as needed.

Recognize and respond in real time to sudden changes in client behavior, physical health and / or related medical issues, or other related areas of concern.

Seek consultation from multidisciplinary team and / or direct supervisor as needed.

• Develop and implement a crisis response plan with consultation and support from supervisor as needed to ensure safety.
• Identify, coordinate and advocate for appropriate support services and resources for each client
• Arrange for emergency shelter in hotel or other setting as needed / assigned.
• Attends multidisciplinary and systemic case conferencing forums, individual supervision, staff meetings, and trainings as needed and as assigned.
• Maintain accurate case records of initial assessment, service activities, progress notes and plans; writes summaries, reports, letters, etc within established timelines and deadlines.
• Maintain a thorough knowledge of local public and private resources including mental health and recovery services; housing, residential programs, and other community-based service organizations.
• Maintain effective working relationships with community-based agencies that provide clinical and supportive services to the single adult homeless

population.

Perform other related duties as required

Qualifications :

• Bachelor's degree in a human services field or 2 years case management or comparable experience with the homeless population.
• Knowledge / experience in working with homeless adults with complex behavioral health and / or medical profiles including substance abuse or dependence.
• Ability to work a flexible work schedule contingent upon program needs.

Schedule : Monday-Friday, 9am- 5pm

Salary : $50,000 annually

Location : Boston MA

Eliot is a large human service organization that offers competitive salaries, generous benefits package, paid training and conferences, tuition reimbursement, MBTA pass reimbursement, and various opportunities for personal and professional growth.

Eliot is committed to identifying and dismantling barriers that prevent people with marginalized racial identities from actualizing their full employment potential, assuming leadership roles, or from fully engaging at all levels in the workplace.