Sr. Software Engineer, Site Reliability Engineering - Slack

Job Category : Software Engineering

About Salesforce :

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.

And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world.

If you believe in business as the greatest platform for change and in companies doing well and doing good you’ve come to the right place.

About the Team :

Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.

Slack’s SRE team carefully manages, maintains, and properly scales the infrastructure for our products to run reliably. This team does work that is critical to high uptime and availability for our customers.

Our knowledge of cloud products and ability with infrastructure as code allow us to quickly scale to meet customer demand and maintain a high security posture.

We value our craft and are always looking to grow and teach others. Slack has a positive, diverse, and supportive culture we look for people who are curious, inventive, and work to be a little better every single day.

In our work together we aim to be smart, humble, hardworking, and above all, collaborative. If this sounds like a good fit for you, why not say hello?

Responsibilities :

• Design, develop, and maintain infrastructure in Terraform for Quip and Slack products.
• Evaluate, implement, and maintain high-quality tools and processes to maintain highly secure and observable infrastructure and environments.
• Consult with partners to properly scale and maintain cost structures to align with infrastructure utilization.

What you should have :

• Deep experience with cloud providers AWS preferred (VPC / Subnet design, IAM, WAF, ECR, ECS, EKS, RDS, Aurora).
• A deep understanding of Unix / Linux system administration.
• Deep experience with Terraform.
• Experience with in-memory data stores.
• Your career and skills with development and / or systems has been honed professionally for 6+ years.
• You are a strong communicator. Explaining complex technical concepts to program managers, customer support, and other engineers is no problem for you.
• You are experienced with creating internal tools, understand the software development lifecycle, and have a bias towards automation to eliminate toil.
• You are someone that others enjoy working with due to your positive attitude and technical competence.
• You are a team player and get motivated by helping other engineers succeed. When things break and they will you are eager and able to help fix things.

You like thinking of ways to improve efficiency or bring delight to the people you work with.

• You are a self-starter and problem solver encouraged by continuous improvement and learning.
• You are motivated by finding optimizations that reduce costs, improve efficiency, and support the long-term viability of your team and organization.
• Experience with containerization (ECS, Docker, and Kubernetes).
• A firm grasp of computer science fundamentals : data structures, algorithms, programming languages, distributed systems, and information retrieval.

Bonus Points :

• You have deep experience with Redis clustering.
• Experience implementing single sign-on systems.
• Experience implementing tools using Lambda.
• Experience managing Kubernetes (EKS).
• You’ve used Slack and Quip and are excited to make them better.

Accommodations :

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement :

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces.

We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Salesforce welcomes all.

For Colorado-based roles, the base salary hiring range for this position is $156,800 to $215,600.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.

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