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Associate Manager of Customer Success

VirtualVocations
Durham, North Carolina, United States
Full-time

A company is looking for an Associate Manager, Customer Success.Key ResponsibilitiesLead and coach a team of Agent Success Managers to ensure exceptional customer interactionsCollaborate with internal teams to develop processes that enhance customer onboarding and satisfactionAnalyze implementation metrics to drive team performance and continuous improvementRequired QualificationsFour-year degree or equivalent experience preferredPrevious management experience preferredTechnology implementation experience preferred but not requiredReal estate knowledge preferredStrong analytical skills

12 days ago
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