Medical Assistant

Job Description

Job Description

Job Title : Medical Assistant

Classification : Non-Exempt

Department : Clinical

Reports To : Clinical Manager

Hours : 8 hours per day; 40 hours per week; start and end times may change

Summary :

Patient care and general clinical and admin duties provided to help the provider’s team run efficiently throughout the day of clinic.

Essential Duties :

• Responsible for notifying management of issues / concerns immediately
• Recommends ideas for change to management to improve work flow process
• Maintain and follows strict confidentiality guidelines
• May be assigned projects as business needs arise to follow through to completion.

Specific Job Duties :

• Customer Service treat patients like they are family members
• Patient Care in Clinic (including bracing and stitch removal)
• Pre-Certification
• Scheduling and re-scheduling patients
• Follow up calls for all post op patients
• Testing
• Other admin duties as required (voicemail, scanning documents, sorting and responding to mail, etc.)
• Creates Orders to be approved(Ex : DME, Medical Supplies)
• Maintain spreadsheets
• DME pre-certs
• Oversees office inventory
• Ordering of supplies
• Discusses issues with patients concerning DME items

Competencies :

• Attention to Detail
• Ability to Follow Through
• Patient Focus
• Ethical Conduct
• Flexibility
• Initiative
• Personal Effectiveness / Credibility
• Professional
• Stress Management / Composure
• Teamwork Orientation
• Technical Capacity
• Excellent Written and Oral Communication Skills, including English Usage, Grammar, Punctuation, and Style
• Ability to Understand Diverse Accents and Dialects and Varying Dictation Styles
• Ability to Work Independently with Minimal Supervision.
• Ability to Work Under Pressure
• Ability to Concentrate
• Excellent Listening Skills
• Excellent Eye, Hand, and Auditory Coordination
• Continuous Use of Keyboard
• Reflection of Company Mission and Follows Company policies

Supervisory Responsibility :

None

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear.

This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day.

The employee must frequently lift or move objects and patients weighing over 50 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Travel :

This position requires travel to all Orthopedic Associates of SW Ohio locations, including satellite offices. May require travel to other locations as business needs arise.

Required Education and Experience :

• CCMA, RMA or CMA certification
• Health care industry experience

Work Authorization

• Must be able to provide required documentation stating that the employee is legal to work in the United States.
• Orthopedic Associates of SW Ohio, Inc. is an equal opportunity employer and does not discriminate against applicants or employees on the basis of sex, race, color, religion, national origin, ancestry or age (40 years of age and over), qualified individuals with disabilities, or any other factors protected by federal, state or local law.

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.