CornerStone Staffing is looking to fill over 20 positions for Patient Access and Benefit Verification Representatives in Cary, North Carolina.
The ideal candidates will have experience with benefits investigation, claims processing, and copay assistance. Join a leading specialty pharmacy that focuses on rare disease and cancer treatments. Apply today!!
L ocation : Cary, North Carolina ( 100% On-Site)
Pay : $21.35 / hr
Schedule : Monday Friday *available for shift between 8am - 8pm EST flexible for OT & Weekends
Training schedule is 8AM - 5PM for 4 weeks; after training you will be given a work schedule
Essential Duties and Responsibilities :
Enter all communication and documentation into the client platform.
Use available resources to secure copay assistance for patients needing financial aid and inform both providers and patients of these resources.
Communicate patient updates with providers and document them in the client system.
Use clinical notes from providers to start prior authorizations via online portal, phone, or fax.
Help patients complete assistance applications, following up with patients, providers, and third parties to ensure completion.
Monitor assistance applications with third parties until a determination is made for copay or free good support.
Handle inbound calls from patients, clients, physicians, and clinics about services, financial support programs, and applications.
Coordinate with the Patient Benefit team to start the pharmacy workflow once assistance is approved.
Redirect prescriptions to preferred pharmacies or hub providers when needed, ensuring receipt.
Perform other duties as assigned by the supervisor.
Report complications (AEs) and product complaints (PCs) to clinicians.
Qualifications / Requirements :
High school diploma required
1+ year of experience in benefits verification, claims, copay, or pharmacy
1+ year of data entry experience (creating profiles, medication knowledge)
Pharmacy experience preferred
Strong communication skills
Flexible schedule
Attention to detail
Must be willing to take a typing test
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