MGH Senior Vice President, Hospital Operations

General Summary / Overview Statement

As a not-for-profit organization, Mass General Brigham (MGB) is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system.

Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, MGB supports a complete continuum of care including two academic medical centers, community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities.

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Massachusetts General Hospital was established to provide care to Boston’s sick, regardless of socioeconomic status, and became the first teaching hospital of Harvard University’s new medical school.

We have remained at the forefront of medicine by fostering a culture of collaboration and education, pushing the boundaries of medical research, and maintaining an unwavering commitment to the diverse community we were created to serve.

Mass General is consistently recognized as a top hospital in the nation by U.S. News & World Report. Mass General serves as a leader in research with more than $1 billion in research operations and stands as the largest-hospital based research program in NIH funding.

Our research program spans more than 30 clinical departments and centers across the hospital. Approximately 1,200 clinical trials are taking place at Mass General at any given time.

Our research drives discoveries and breakthroughs in basic and clinical research, which translate into new and better treatments for our patients locally and around the globe.

Under The Leadership Of The Chief Operating Officer (COO), The Senior Vice President Of Hospital Operations (SVP) Is Ultimately Accountable For The Overall Administrative And Strategic Leadership, Operating Results, And Financial Performance Of Three Major Areas Of Responsibility Across The Mass General Entities :

• Hospital Capacity Management : The SVP serves as the executive directly responsible for all aspects of Capacity Management.
• Surgical and Procedural Services : The SVP serves as the executive directly responsible for all aspects of Peri-Operatives and Procedural Services across the MGH.

Collectively, these sites perform 58,000 surgical cases annually and 62,000 procedures annually.

Support Services : The SVP serves as the executive directly responsible for all support services, including facility operations, buildings & grounds, materials management (and transport), environmental services, environmental health and safety, nutrition and food services across the Mass General Sites.

Requirements

• Ensuring that competent, efficient, and coordinated patient care is uniformly provided to patients in ambulatory, inpatient and community settings;
• Ensuring that all educational programs meet institutional and outside regulatory requirements;
• Ensuring that all research initiatives are appropriately supported;
• Directing and developing the organization of services and programs within the scope of responsibility of the SVP;
• Managing all operating and capital budgets for MGH within the purview of the SVP;
• Leading the management team within the SVP’s enterprises toward attainment of identified short- and long-term goals and objectives;
• Advancing MGB’s commitment to diversity, equity, and inclusion;
• Executing strategies and plans designed to achieve MGB’s strategic objectives;
• Collaborating with other institutional leaders to meet MGB strategic goals and objectives;
• Serving as an institutional leader across the MGH.

Minimum Job Qualifications

• 10+ years of experience as a leader within an academic medical center.
• Demonstrated track record of successfully leading teams.
• Experience working in a highly matrixed organization / environment strongly preferred.
• Master’s or doctorate degree required.

Knowledge, Skills, and Abilities Required :

• Leadership : Truly outstanding interpersonal skills and a high degree of social facility in obtaining cooperation and support from a broad range of people are required.
• Results orientation : Results-driven approach with experience / ability to achieve results in a metrics based analytical environment.
• Organizational Skills : Outstanding organizational skills are necessary to manage many competing timetables and responsibilities.
• Collaboration : Able to work effectively within a matrixed organizational structure.
• Business acumen : Budget management, data and analytics market knowledge, and analytical skills to support health care delivery and hospital operations.
• Initiative : A self-starter who can develop roadmaps, frameworks and plans in an area with minimal precedent.
• Communicator / Facilitator : Interpersonal, presentation and organizational skills and professional demeanor.
• Program Implementation : Proven ability to develop and implement programs.
• Project Management : Proven ability to successfully manage highly complex projects.
• Innovation : Creativity in exploring and adapting new measure to improve and decision support approaches.
• Confidence in complexity and ambiguity : Understand and execute effectively amongst the complexities of an academic medical environment.
• Judgement : Demonstrated judgement in managing sensitive issues and when to escalate problems.
• Team : Take personal responsibility in development a team and is passionate about a happy, highly functioning team.
• Interpersonal : Excellent interpersonal, oral communication skills.
• Time management : Exceptional organizational skills and ability to prioritize effectively.
• Technology : Competency in the latest digital capability to support decision support tools and environments.
• Mass General Brigham values : Embrace values to govern decisions, actions and behaviors.

Working Conditions

• Attends meetings in and out of hospitals and clinics. May require travel to off-campus locations.
• Is available for early and late meetings and flexible to meet frequent deadlines.

System and Fiscal Responsibilities :

• Accountable for the budget performance of all accounts within the purview of the position.
• Responsible for managing an effective, efficient team of resources, with stewardship.
• Works within legal, regulatory, compliance, accreditation and ethical practice standards relevant to the position.

Primary Location

MA-Boston-MGH Main Campus

Work Locations

MGH Main Campus

Professional / Managerial

Organization

Massachusetts General Hospital(MGH)

Schedule

Full-time

Standard Hours

Shift

Day Job

Employee Status

Regular

Recruiting Department

MGH Administration

Job Posting

Aug 9, 2024

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