CUSTOMER SUPPORT AGENT - WORK FROM HOME

Journey Clinical
Issaquah, WA, United States
Remote
Full-time
  • Customer Service / Fully Remote - Anywhere in U.S. / Competitive salary / Flexible hours - As a Customer Support Agent you'll : Manage day-to-day therapist questions and requests through a shared mailbox and member support across multiple channels (SMS, phone, emails);
  • Provide support to therapists to ensure success along their treatment journey; Bring feedback and share insights with the team on common themes expressed by therapists;

Collaborate with cross-functional teams to drive continuous process improvements; Document knowledge bases / saved responses for better serving patients...Hiring Fast >

1 day ago
Related jobs
Promoted
Intuit
Kent, Washington
Remote

As part of this position, you have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, fri...

Promoted
Work From Home Remote Jobs
Seattle, Washington
Remote

Remote Data Entry Work From Home – Part Time Job. We offer a flexible opportunity for anyone looking to start working from home!. Completely remote, this is a work from home gig/job. Work when you want, where you want. ...

Elevate Labs
WA, United States
Remote

Competitive salary / Medical, dental, and vision / Home-office stipend / PTO - As a Customer Support Agent you'll: Be an unwavering customer advocate via inbound email and social-channel customer support, upholding Elevate's mission of world-class service; Strive for one-touch resolution through ro...

TadHealth
Seattle, Washington
Remote

Up to $60K per year / Benefits - As a Customer Support Rep you'll: Empower customers with industry knowledge combining elements of healthcare language, state regulations, and privacy laws; Respond to customer inquiries via email, phone, and chat promptly and professionally; Troubleshoot customer iss...

RTi
WA, United States
Remote

Competitive pay - As a Customer Support Rep you'll: Manage large amounts of incoming phone calls; Identify and assess customers' needs to achieve satisfaction; Build sustainable relationships and trust with customer accounts through open and interactive communication; Provide accurate, valid and com...

American Logistics
Kent, Washington
Remote

Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via ph...

Curri
Kent, Washington
Remote

Up to $22-hr / Health, dental & vision / 401K - As a Customer Service Rep you'll: Answer customer calls efficiently, with the goal of achieving a 100% answered rate; Provide exceptional support and assist customers and drivers with inquiries; Be agile and flexible, assisting with tasks such as chats...

Global Elite
Renton, Washington
Remote

Our company has moved to 100% virtual, work-from-home positions. This position will work with multiple clients through-out the day providing outstanding service and product knowledge. Works well with others and individually. Possesses a strong work ethic and drive to succeed. ...

TekWissen Group
Issaquah, Washington
Remote

Competitive pay / Entry level - As a Customer Service Administrator you'll: Respond to a high volume of inquiries about the company's products or services by following standard scripts, policies, and procedures; Take inbound calls, LiveChat, and/or emails from examinees and others regarding teacher ...

Intellibus
Federal Way, Washington
Remote

Competitive pay - As an Admin Assistant you'll: Prepare new hire paperwork; Coordinate orientation sessions for new employees and ensure a smooth onboarding experience; Maintain and update employee records and HR databases with accurate information; Assist in verifying timesheets, tracking attendanc...