A TYPICAL DAY WILL INCLUDE THE FOLLOWING . . .
- Manages overall market operations in the absence of the Market Director
- Provides and role models excellent customer service
- Establishes and maintains effective working relationships with employees, guests, market support staff and vendor community
Hospitality
- Manages food service operations (which includes Deli, Bakery, Made to Order Food, Beverage Service), monitors quality and standards, and meets expectations of our guests on a daily basis
- Oversees both front and back of house operations and guest experience
- Provides and role models hospitality
- Promotes the professional growth and development of the food services team
- Improves service by teaching employees to understand guest needs through guidance, feedback, and coaching when needed
- Performs food service duties in the absence of employees and allocates labor based on business needs
- Participates in the forecasting process
- Works closely with Food Services Manager, Kitchen Manager, and Bakery Manager in achieving operational proficiencies
- Oversees schedule writing & ensures that food services departments are hitting labor targets including monitoring overtime
- Participates in weekly MAP, merchandising, and food service operations conversations
- Maintains gross margins while ensuring quality standards
- Assists in achieving quarterly financial goals with a focus on sales, gross, and labor
- Manages purchasing and inventory controls
- Acts as Lead Interviewer for all Food Service positions
- Maintains a simple historical record of factors that affect daily sales and utilizes this information to project future needs
- Accountable for the execution of food services merchandising
- Establishes and maintains Ready for Business standards in both front and back of house
- Maintains the integrity of our brand and marketing expressions
General
- Ensures market appearance and cleanliness
- Operates within the Company Core Values, Company Brand, and Business Principles
- Maintains adherence to waste management & all security & safety policies
- Ensures market’s compliance with local / state / federal laws
- Ensures the dissemination and adherence to all company policies and guidelines
- Keeps up on industry trends, standards and changes
- Establishes and maintains a culture of safety throughout the market
THIS JOB MIGHT BE FOR YOU IF . . .
- Requires 6 years of supervisory experience in restaurant / food service / culinary industry
- Proven track record in achieving company goals in compliance with company policies and procedures
- Exceptional business etiquette and guest relations skills
- Must be accurate and detail-oriented
- Clear understanding of restaurant operations
- Must be knowledgeable on HACCP controls along with proper storage and use of food
- Excellent communicator / listener, motivator and risk taker
- Must be a team player, a leader and a positive role model
- Ability to problem solve and manage conflicts
- Ability to build and maintain relationships with a diverse group of staff, customers and vendors
- Exemplifies health department standards
- Must exhibit superior organizational skills
- Must possess intermediate computer skills including MS Office
- Commitment to personal and professional development
- Flexibility to work mornings, afternoons, evenings, weekends and holidays as needed
- Ability to lift and carry 50 lbs
- Possess full body mobility (bending, stooping, twisting and reaching) and have excellent manual dexterity
- Ability to work in a constant state of alertness and in a safe manner
Entry Level Compensation
USD $75,500.00 / Yr.
Maximum Compensation
13 days ago