Front Desk

Job Description

Job Description

My Next Career Path Staffing - With over 20 years’ experience in Technology Staffing, MNCP Staffing matches candidates to the culture of an organization as well as required skill sets.

Position Summary :

The Front Desk Receptionist is responsible for greeting all guests and presenting a positive first impression on behalf of the company.

Primary duties include, but are not limited to managing and maintaining the central phone system, ensuring all business related calls are handled properly and transferred accordingly, and overseeing the distribution of office mail and packages ensuring the delivery to appropriate staff members.

Duties & Responsibilities :

Responsible for transferring, screening, and forwarding all calls timely and efficiently, providing information, taking messages.

Greets customers, vendors and employees entering the office location in a friendly and welcoming manner; determines nature and purpose of visit and directs, escorts, or arranges for staff escort to their specific destination.

Logs and tracks all incoming visitors and applicants (including vendors and cleaning crews). Monitors visitor access and issues badges when required.

Transmits information to internal and external customers using computer, mail, or facsimile.

Collects, sorts, distributes, and prepares mail, messages, packages, or courier deliveries for all offices.

Responsible for updating contact lists to ensure efficient front office operations.

Responsible for setting up vendors as instructed by HR Management.

Responsible for event planning and logistics as instructed HR Management including new hire orientation, leadership training and employee meetings.

Responsible for preparing and distributing employee communications including HR Bulletin, and organizational charts. Assists the HR department in updating various HR systems and databases to support new hires onboarding and training, such as updating the LMS (learning management system).

Responsible for supporting the community involvement initiatives and wellness activities as instructed by HR management.

Compiles and prepares reports and documentation related to HR needs using PowerPoint, Word, and Excel or other software as required.

Assists with filing documents as needed.

Provides back-up administrative support to the HR department in all functional areas.

Reports any discrepancies, changes, recommendations, and / or problems for resolution to management.

Performs other related duties as assigned.

Requirements & Qualifications :

Education / Certification :

High School Diploma or GED.

Associate Degree preferred.

Job Knowledge / Minimum Work Experience :

1+ years of related administrative experience in a professional office environment required.

Ability to communicate professionally and efficiently, both verbally and written with all levels of the business.

Must be able to obtain and maintain Gaming licensure(s).

Computer / Technical Skills :

Must be computer literate with intermediate knowledge of Microsoft Office, including Word, Excel, Access, and PowerPoint.