Sales Engineer

Job Description

Job Description

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution : online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more.

Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending.

Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™.

We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness.

To learn more about Zenoti visit : https : / / www.zenoti.com

Read more about our marquee customer event Innergize at Innergize 2024

What will I be doing?

• Working closely with our Account Executives from our Bellevue, WA location, the Sales Engineer understands the needs of customers and determines how the software solution meets those needs.
• Preparing for and presenting demos of the software solution to customers onsite or remotely.
• Having technical discussions about Zenoti's software services with a potential customer's IT team.
• Having the expertise to identify and define customer's needs. In the event customer's needs cannot be met, the Sales Engineer works with the product planning teams to see if the required functionality can be built into the product
• Responds to RFPs from potential customers.
• Utilizes a strong technical background to respond to security, network architecture, industry compliance standards and other technical questions from potential clients

Requirements

• Bachelor's or master's degree in computer science, Engineering or a related field.
• Experience or an understanding of the beauty & wellness or fitness industry is a plus.
• 4+ years of strong technical sales / solutions architect background, preferably in a SaaS environment.
• Strong interpersonal communication skills with energetic phone and in-person handling, attentive listening, and superior writing.
• Desire to work in a competitive environment where one's growth potential is driven by one's abilities and attitude.
• Strong organizational skills.

Benefits

At Zenoti, we believe that when people feel good, they can do great things. We enable our employees to unleash their potential by providing enriching career opportunities and dynamic financial rewards.

We foster an enriching culture, supportive and dynamic work environment, and encourage our employees to balance life, work, and wellbeing.

We offer all our employees :

• Best in inddustry base salary, plus commission
• Medical, dental, and vision coverage
• Participation in company 401k plan
• Paid parental leave
• Unlimited paid time off
• Flexible work hours
• Programs, classes and activities supporting your physical and mental well-being, led by Zenoti's dedicated Chief Wellness Officer

Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.