Front Desk Receptionist

Receptionist

Essential Duties and Responsibilities :

This position is responsible for the following : Other duties may be assigned.

• Promptly, accurately, professionally and courteously receives all telephone calls and visitors and directs and / or records and relays messages.
• Superior time management skills represented by reporting to work regularly and on time, leaving and returning from lunch on a set scheduled time, and leaving for the day at the end of shift.
• Proficient at using all features of the telephone system and voice mail (M365 Teams & Call Tower portal).
• Opens and appropriately stamps delivered mail then sorts into appropriate folders for distribution.
• Signs for deliveries when necessary and notifies recipients.
• Order and dispense supplies when necessary.
• Keeps immediate supervisor well-informed of activities, results of efforts and problems identified / potential problems;

recommends corrective actions to immediate supervisor.

• Respects confidentiality in discussing staff, customers and organizational matters.
• Performs routine office tasks necessary for the operation and presentation of a professional office as observed by the supervisor, including external errands such as order / pickup lunch for meetings, pick up / drop off US Mail, FedEx, bank deposits, money orders, etc. as needed.
• Conducts oneself appropriately and professionally.
• Assist with Human Resources Daily Duties :
• Make badges for visitors, staff, and contract workers.
• Assist with distribution of documents and other data to keep staff informed of changes and actionable items.
• Assist with development and / or distribution of company newsletter, company information flyers, and other broad communications.

Required Education & Experience :

• High school diploma or general education degree (GED); or six to 12 months related experience and / or training; or equivalent combination of education and experience.
• Customer satisfaction skills, including dealing effectively with the public, both in person and over the telephone.
• Computer applications related to the work (M365 SharePoint, One Drive, Microsoft Word and Excel, Microsoft Outlook, etc.).
• Standard office administrative practices and procedures, including the use of standard office equipment.
• Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.

Working Conditions :

• Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, and to attend meetings at various sites within and away from Galveston.
• Strength to lift and carry materials weighing up to 20 pounds.
• Vision to read printed materials and a computer screen.
• Hearing and speech to communicate in person and over the telephone.
• Regular exposure to all weather conditions, especially hot, humid and / or rainy weather, combined with regular work time indoors in environmentally controlled conditions.

Necessary Equipment Operation :

Phone System, computer, scanner, copier, fax machine, etc.

Special Skills :

• Excellent interpersonal and bi-lingual (Spanish) communication skills preferred.
• High performance and a strong team player.
• Commitment to company values.

It is the individual responsibility of every employee to maintain a current awareness and understanding of appropriate regulations, internal policies and procedures, and to comply fully with those regulations, policies and procedures.

The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification.

They are not intended to be construed as a comprehensive list of all responsibilities, duties, and skills required of assigned personnel.

At Gulf Copper & Manufacturing Corporation, we are committed to fostering a diverse and inclusive workplace. We uphold all applicable laws, statutes, and regulations related to equal employment opportunities and affirmative action.

We encourage applications from individuals of all backgrounds. As an equal opportunity employer, we consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, family and medical leave status, protected veteran status, or any other characteristic protected by law.

We are dedicated to maintaining a work environment free from discrimination and harassment.

We also prohibit retaliation against anyone who files a complaint, participates in an investigation, or opposes discriminatory practices.

Your right to a fair and equitable workplace is a priority for us.