Search jobs > Hialeah, FL > Shift leader

Shift Leader

IHOP
Hialeah, FL, US
Full-time

Shift Leaders are responsible for delivering on passionate hospitality, and maintaining company standards while delivering service excellence.

This is an hourly position that supports salaried management in daily, administrative, and operational responsibilities in the restaurant in addition to providing excellent guest service on the floor.

Responsibilities

  • Serves as primary point of contact for SOH when management is unavailable.
  • Provides FOH training, coaching and feedback to the team.
  • From time to time may assume full responsibility for running a shift.
  • 95% of the Shift Leader’s time will be spent on the floor of the restaurant.
  • Acts as a mentor for new hires, assists with onboarding and ensures compliance with all company standards, policies, and procedures.
  • May assist with coordinating staffing needs in the event a team member is unable to report to work
  • Handles cash receipts / Store receipts / Discounts, reconcile cash receipts and store bank funds
  • Perform other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Skills and Abilities :

Shift Leaders must be able to remain calm under pressure when dealing with guests, staff, equipment problems, or emergency situations.

Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more.

And no matter what menu items they order, there’s one ingredient that’s always constant a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties.

In fact, smiles are so much a part of our culture that we changed our logo to include one.

This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile.

30+ days ago
Related jobs
Tropical Smoothie Cafe
Pembroke Pines, Florida

TROPIC SHIFT LEADER OF RESPONSIBILITIES. WE ARE LOOKING FOR EXPERIENCED LEADERS! SOMEONE READY TO GROW, BECOME A MANAGER!. At Tropical Smoothie Cafe, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our Crew Leaders are key to delivering on this prom...

Wingstop
North Miami Beach, Florida

We are looking for excellent shift leaders to supervise the operations of a shift to ensure that food safety, product preparation, cleanliness, and company standards are maintained. Assist in keeping the kitchen & dining room clean throughout the shift. ...

HZ Coffee Group LLC
Miami, Florida

Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. Communicate clearly with the next Shift Leader to help prepare him/her for shift. Ensure Brand standards are met through...

SEH/QSR Group
Cooper City, Florida

Whether at this location or one of our 100+ other stores we have opportunities for Shift Leaders who want to work one day or every day of the week and we now offer. ...

Papa Johns
Miami, Florida

The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Free Pizza on your first shift and. Ensures adequate shift coverage for restaurant. Previous restau...

Sweetgreen Demo
Miami, Florida

As a Shift Leader, you will assist the Head Coach (General Manager) and Assistant Coach (Assistant General Manager) by leading and coaching the team in at least one of the core areas of the restaurant (e. Healthy and delicious shift meals. You will be responsible for the day-to-day operations during...

All Stores Management
Miami, Florida

Shift Leaders are generally responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. Communicate shift priorities, goals and results with team members. Manage cash over/short during shift. ...

Church's Chicken
Opa-locka, Florida

Reports To (Title): Restaurant General Manager Department: Field Operations Job Summary: To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training and development necessary to provide an outstanding customer experience at Church's...

Grand Fitness
Miami, Florida

A Shift Leader performs leadership, management, and organization tasks to ensure team members work efficiently and effectively during their shift. A Shift Leader supervises fellow coworkers while they work, monitoring their performance, ensuring they comply with company and safety policies and deleg...

Papa John's - SF 12
Hollywood, Florida

Free Pizza on your first shift. Ensures adequate shift coverage for. Previous restaurant shift lead experience. ...