Call Center Director: Average Salary in Illinois in 2024

The Associate Director for the Tutoring Center provides leadership for learning assistance and academic support services in the university, overseeing operations within the Tutoring Center and its satellite operations, as well faculty and student outreach. Reporting to the Director of Student Transi...

The Senior Manager - Production Operations is responsible for planning, overseeing, and managing the operations and production processes for the department, leading a team of Managers, Assistant Managers, and Supervisors to achieve strategic Objectives and Key Results (OKRs), and Key Performance Ind...

The Nursing Manager, Operations will support a free-standing Ambulatory Surgery Center housing 3 operating rooms and 1 procedure rooms with an average patient volume of 250 surgeries per month. Nursing Manager, Operations. The Manager, Operations provides autonomous and direct management of a t...

Update team on policies and procedures for call routing and prioritization, ensuring that calls are handled in a timely and efficient manner. Proven experience in a call center environment. Proficient dispatching skills in a real time call center environment. As a Service Solutions Supervisor, you w...

We are seeking a dedicated and empathetic customer service associate to deliver exceptional customer service and ensure a positive experience for our customers. Proven experience in a customer service role or support role. We strive to continually exceed expectations by cultivating valued partnershi...

Call Center Agent - Full-time - 2nd shift. This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. Moderate to high leve...

Call Center experience strongly preferred. Typically requires 7 years of experience in business operations, strategy, or consulting which includes experience in data analytics, operations improvement, or business analytics. ...

NOC Director of Network Operations. Lead and mentor a team of network professionals. End-to-end ownership of incident management. ...

Immediately hiring Part Time Call Center Agents at TelAssist!. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be tr...

At LEAST one year of actual Call Center experience, working with an automatic dialer, and call scripting, is REQUIRED FOR REMOTE CANDIDATES- NO EXCEPTIONS. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. Make consistent o...

Call Center staff members are responsible for professionally and clearly answering the Call Center phone and actively participate in all Credit Union promotional efforts. Call Center Representatives (CCR) must possess strong interpersonal and communication skills. Able to accurately and efficiently ...

Successful Call Center Agent candidates will help create an outstanding customer experience and will attend to a high volume of inbound calls. Proven ability to meet and exceed call center metrics and objectives. Efficiently answer inbound customer calls and route to appropriate personnel as require...

Demonstrate leadership through exceptional customer service and sales. Create a positive customer experience by supervising and coaching staff. ...

Call Center Agent Second Shift. This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. Moderate to high level of experi...

Our team brings innovative marketing materials to life through world-class print production and operations management. Operations Project Management department, is responsible for supporting client relationships through planning and executing all aspects of direct mail projects. The Project Manager ...

The Consumer Service Manager ensures that they and their team provide exceptional customer. Provide impeccable customer service to our clients and servicing companies. Create, communicate, track, and manage KPIs for the Consumer Service team. ...

The Customer Service Manager provides advice and assistance to internal/external customers to ensure satisfaction regarding vehicle performance. Develop and maintain strong relationships across all levels within the customer organization. Oversee activities of Service Technicians including troublesh...

The TrillimPlace Call Center Supervisor will provide leadership to staff to ensure effective operations, optimal performance, and quality improvements of the TrillimPlace Call Center management and processes. Develops and maintains job knowledge to perform job duties * Understands and able to clearl...

Call Center Agent- Second Shift. This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. Moderate to high level of exper...

You will be responsible for managing the team, processes and scripts to produce the most efficient, effective and highest possible result Sales Supervisor, Call Center, Sales, Supervisor, Communications, Staffing, Healthcare. The Sales Supervisor is responsible for driving sales results within the R...

Ability to interpret call center reports on abandon rates, inbound calls, outbound and overall call volume. The Sales Supervisor is responsible for driving sales results within the Registering and Scheduling call center. Ability to interpret call center statistics and adjust staffing levels to handl...

In this role, the manager will Perform monthly variance reporting for revenue and expense and assures variances are addressed and rectified. Continue to enhance knowledge and remain up to date with changes in surgical and procedural areas related to technology, operations, and finances. ...

Taking patient messages for doctor or clinical personnel, transferring calls to appropriate extensions. Staff typically work four day work days (9-10 hours per day) as we realize a work life balance is important. ...

This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. Moderate to high level of experience working within a multi-chan...

This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. Moderate to high level of experience working within a multi-chan...