Deep understanding of a successful customer success motion - able to execute the onboarding & adoption process to drive customer health. A successful Strategic CSM builds impeccable relationships, and demonstrates proficiency at achieving trusted adviser and customer advocate status in the customers...
Cybersecurity and Scrum Master experience. SAFe certifications or demonstrated experience as a Scrum Master or Release Train Engineer are preferred. ...
The project manager III will stay informed on projects within the Business Operations team and ensure best practices are used across the functional team, mentoring and developing project managers and associate project managers in their work. Provides thought leadership, mentorship, and training supp...
The right candidate will have experience with civil infrastructure projects, and will ideally be versed in quantity take-offs, digitizing drawings, analyzing addendums, notifying the Vendors and Subcontractors of participation in a bid, preparing bid packages, interacting with trade subcontractors a...
We take great pride in the service we provide to our clients because they trust us with one of life's most important decisions: their family's financial future. Your level of success and your corresponding earning potential will be determined by a number of factors, including but not limited...
Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. The role of an Enterprise Customer Success Manager at Canonical. Customer success is a new and strategic d...
The Customer Success Manager will develop strategic partnerships with clients in order to…. Leadership shuns micromanaging and instead focuses on supporting our teams to ensure their success. Our rock star will be interacting with executives - as well as software and service end users - and t...
Are you a people person who thrives on providing top-notch customer service? Do you enjoy engaging with the public and building connections? If you answered yes, then a career with a State Farm independent contractor agent might be the perfect fit for you! Our agents specialize in marketing State Fa...
Are you looking to work for a progressive customer service team that utilizes technology to interact and solve problems every day? At Frontline Call Center we embrace technology while providing first-class customer service. Ability to deal with upset customers and de-escalate the situation. ...
The Project Manager understands that he/she must move strategically into different roles during the course of the project in order to achieve the overall project goals. The Project Manager must possess the ability to direct consulting teams in the early stages of design and be involved in the electi...
We are seeking a highly skilled and motivated Accounts Payable Manager with a strong background in Accounting and team leadership to join our dynamic team. As an Accounts Payable Manager you will lead a team that provides incentive processing for multiple client accounts, processing upwards of $4M i...
MUST have PMP &/or Certified Scrum Master certification. Project management/scrum master experience,. ...
Overview of Job Function:Verint’s Experience Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position is responsible for the day-to-day management and health of assigned accounts to ensure retention and renewal success as the advocate through the custo...
Each Customer Success Manager (“CSM”) serves as a trusted advisor to a portfolio of accounts, developing an intimate understanding of each customer’s business objectives and providing change management and subject matter expertise to support their customers in achieving those objectives through the ...
This is a part-time remote role for a Customer Services Representative at AEW. Experience in customer service or a related field is a plus. Offering over 40 years of experience, AEW provides real estate investment management services to investors worldwide. The role involves handling customer inquir...
The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalat...
At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual quali...
The Contact Center Project & Technology Manager will oversee technology and project management responsibilities for the Contact Center, including planning and communication to achieve maximum buy-in from relevant stakeholders. We’re currently hiring for a Contact Center Project and Technology Manage...
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Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Dispatch incoming customer phone calls. ...
In addition to overseeing Success in Education’s programming within a specific geographic region, a Program Manager will be a Subject Matter Expert (SME) for one of the Success in Education programs. Position Summary:The Success Program Manager is responsible for the design, development, and impleme...
Additionally responsible for coaching project managers on client expectations and providing feedback on project manager and delivery team performance, including removing underperforming project managers or staff. Monitors project manager performance on their client's projects. Serve as a pursuit cha...
Services: Strategy, Architecture, Planning, and Procurement Business Enablement Business Solutions Project Assurance Duties and Responsibilities Provides analytical services and supports the development of project work products. Analyzes client requests for proposals and providing development suppor...
We expect that our Customer Service Representatives have clear effective communication, and a positive attitude while problem-solving on every call to ensure that our customer's needs are met. Customer Service Representatives. Our Customer Service department has one goal: to create a positive, engag...
Project Manager, PMO, Delivery & Transformation in the USA in the planning and execution of assigned projects according to deadlines and budget constraints. Helps organizing project teams to execute project plans, ensuring project goals and objectives are met. Works with key stakeholders to capture ...