Customer Experience Manager: Average Salary in Bethesda, MD in 2024

The Assistant Customer Experience Manager is responsible for the functions below, in addition to other duties as assigned:. Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly in a polite and professional manner. Assists Customer Experience Manager in...

As the Manager, Customer Experience, you will have the opportunity to:. The ability to map customer journeys and design engaging experiences across various marketing channels is a key requirement while ensuring alignment with organizational objectives and enhancing overall customer satisfaction. Man...

We are seeking a dynamic and detail-oriented CX Product Manager to join our Customer Experience team. As a Product Manager, Customer Experience, your primary responsibilities include:. Customer Insights & Voice of Customer (VoC) Programs: Lead efforts to gather, analyze, and share customer insights ...

Ensures all crew members are Wowing the Customer through personal contact with customers. Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. Frequently communicate and exchange information with customers on the telephon...

Keywords: Bureau Of Printing, BEP, Network Manager, led, leads, lead, commercial program, DC Metro, oversee, oversaw, overseeing, designs, designed, designing, designer, design, implement, implemented, implements, implementing, implementation, maintain, maintains, maintained, maintaining, maintenanc...

Evaluates effectiveness of Enterprise Account Managers and implements necessary changes to ensure effective customer account management, including upselling/cross selling and new product revenue growth. Maintains excellent knowledge of Company's products/services, pricing practices and selling skill...

Evaluates effectiveness of Enterprise Account Managers and implements necessary changes to ensure effective customer account management, including upselling/cross selling and new product revenue growth. Maintains excellent knowledge of Company's products/services, pricing practices and selling skill...

Facilities Management at the University of Maryland seeks an experienced Manager who will be responsible for Governance and Management of the NextGen Energy Program, a complex Public-Private Partnership (P3) ; This role will be involved with the day-to-day observation of contract compliance and ; Th...

The Customer Success Manager (CSM) is key to ensuring fusionSpan has referenceable clients by being a trusted advocate for ongoing services, enhancements, and training. A successful CSM will manage key customer relationships, and ensure our team delivers the expected quality of service. CSM will be ...

Vape Ink is a new concept mixed use store specializing in CBD, Vape, Glass, Smoke and Kratom products! Our stores are designed to provide a bright and clean welcoming feel with great customer service to match! We are looking for individuals that possess industry knowledge, are motivated for achieve ...

We are seeking a Customer Service Representative to join our team! You will perform clerical and administrative functions in order to drive company success. ...

The Operations Manager is responsible to recruit and coach all team members and recruit additional teammates and trade partners to sustain an already strong performance based office. For candidates seeking career growth as our office scales, this role could be a transitional position towards General...

As the Program Management Trade Licensing and Compliance Lead, you will help guide the mission areas by managing and assessing classification and jurisdiction and specially designed aspects of program hardware, software, technical data, and services enumerated under the ITAR, EAR, and Customs Regula...

Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarifica...

Christian Durand - State Farm Agency, located in Gaithersbury, MD has an immediate opening for a Bilingual (Spanish/English) Account Manager. ...

The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer-focused individual on the Customer Support Team. The CSM II is expected to be a hard-working team member with goals to improve overall customer retention, and support experience we provide our customers. Ability to d...

This individual will be responsible for managing the day-to-day operations, resources, operations contracts, and operations risk identification. Insight Global is seeking to hire an AV Operations Manager to support a small government integrator located in the Capital Region. We are looking for someo...

As our EWOKS TO Deputy Program Manager, you will be providing programmatic leadership and management to our Team Leads who operate in Bethesda, MD; Reston, VA; Patrick Space Force Base, FL; and coordinate/collaborate with OSINT SMEs throughout the DoD and IC. The DIA/OSIC Program consists of four ma...

Leidos is seeking a Technical Project Manager who will work with our customer's, project managers, internal task or functional staff, and support personnel to execute the AFNCR ITS Program Mission. Create project management plans, set expectations, and ensure the project plans are driven by organiza...

Program Manager (PM), contingent upon contract award, with experience in the FDA regulatory review processes and agile project management, contingent upon contract award. Expertly manage cross-functional teams responsible for delivering high-quality program capabilities on time and within budget, sc...

Century Engineering is seeking a responsible candidate for program and contract management services working under the guidance of an experienced program manager in Anne Arundel County. The successful candidate will become part of a team to evaluate, develop, coordinate and manage multi-year programs...

General SummaryAs a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store ...

An HBW Service Project Manager handles large, complex projects and is involved with all aspects of Services projects including sales, estimating, contract management, negotiating, project schedule and administration, financial management and closeout. The Senior Project Manager is responsible for fi...

Customer Experience is a crucial to Evinova success, and we are building our technology, processes and culture on ensuring maximum value realization for customers, anchored in “lovable” on-boarding journeys for new customers and world-class, groundbreaking customer service and support for existing c...

Are you a dynamic and results-oriented individual with a passion for sales and customer service? Do you want to be part of a supportive team that values your contributions and offers excellent growth opportunities? Look no further! Chris Aguirre State Farm is seeking a Sales Representative to join o...