You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer servic...
Coordinate issue resolution with HR and/or Customer Services Manager as needed. Strong Customer Service escalation skills to mediate issues with dealers, ISP’s and Customer Center agents. Assist in the on boarding of new fleet customers to the Customer Center. Ensuring rapid and accurate responses a...
DescriptionHave you ever thought about what it takes to provide millions of customers with support across hundreds of social media handles, globally, while protecting their privacy and security? The Social Media Customer Service (SMCS) organization is looking for a product manager who can thrive in ...
This Sr Product Manager will define and lead key strategic initiatives to improve the core experience of hundreds of marketing email users; implement new capabilities to enhance end customer experience and improve security and instance stability; and influence key partner roadmaps. AWS Sales, Market...
The Role: Customer Device Services owns the terrestrial device management experience for Kuiper. We ingest and analyze telemetry from millions of customer devices world-wide and design systems that proactively remediate problems, ensuring continuous operation without customer intervention (hardware ...
FASTSIGNS #280601 is hiring for a Customer Service Representative to join our team. A Successful FASTSIGNS Customer Service Representative Will:. Ideal Qualifications for FASTSIGNS Customer Service Representative:. Be the initial contact with current as well as prospective customers in our FASTSIGNS...
Have you ever thought about what it takes to provide millions of customers with help across hundreds of social media handles, globally, while protecting their privacy and security? The Social Media Customer Service (SMCS) organization is looking for a product or program management leader who is pass...
Combining that training with candidates that are highly competitive, goal-driven, and adaptable is what keeps us ahead of the competition! Entry Level Customer Service Manager will receive the following: Full Training Ongoing Support Team Atmosphere Fast Growth Fun Corporate Culture Customer Service...
Customer Insights Manager to help inform marketing strategy through a deep understanding of our customers and industry. Are you looking to create value for millions of customers through cutting-edge products and services? Do you want to work with a team where you are the owner, where you are encoura...
Software Development Manager in the World Wide Customer Trust team, you will actively work on the products that accomplish this for Buyers and Sellers on Amazon. We build and deliver services for Buyers, Sellers, Vendors and other customers. Amazon teams run like businesses giving you the control to...
Are you customer obsessed, speak cloud, and want to help customers build at unbelievable scale? Come join a collaborative and talented team, dedicated to helping customers achieve new possibilities leveraging AWS. Customer Solutions Manager you will be responsible for helping guide AWS customers alo...
The Role: Customer Device Services owns the Kuiper outdoor unit device management experience, ensuring that devices continuously operate without customer intervention. We're looking for a Principal Technical Program Manager to own multiple programs that span Kuiper's Software & Networking organizati...
Amazon’s North American Customer Fulfillment (NACF) Finance is looking for a Finance Manager to be the trusted finance partner located at one of our fulfillment centers (on-site role) supporting operational and functional leaders. You know your business and identify opportunities to decrease cost an...
Preferred Qualifications:- More than 2 years experience in the customer service industry or production and transportation, experience in automatic customer service and chatbot is preferred;. Responsible for automatic customer service product design, including intelligent dialogue, automated forms, s...
You will collaborate with a team of Customer Success Managers and Vendor Managers to innovate, continuously improve, learn, and grow for the benefit of both vendors and Amazon’s millions of customers. As a Customer Success Manager with Music-Amazon Vendor Services, you will work with Amazon’s top ve...
Assists with any escalated customer service issues and/or questions that may arise. Sales or customer service experience. The Assistant Manager is a driving force behind our business. Expand business by proactively building relationships with existing customers to meet the agreed upon production goa...
Have you ever thought about what it takes to provide millions of customers with support across hundreds of social media handles, globally, while protecting their privacy and security? The Social Media Customer Service (SMCS) organization is looking for a product management leader who can thrive in a...
This role be critical in supporting Partner Geo Greenfield stakeholders on strategic, operational, and coaching perspectives to achieve business results connected to Customer Segment Partner Goals focusing on Greenfield (AWS New Customers) across AWS customer segments. AWS Sales, Marketing, and Glob...
We are looking for a Program Manager to join our team! As the Program Manager, you will partner with global stakeholders across the company to share our research findings and influence actions that improve customer trust. The Customer Trust Perception team works to ensure that customers can shop wit...
AWS is seeking a Customer Solutions Manager (CSM) to engage directly with customers and help them realize the immense benefits derived through migrating to the cloud. This role is focused on accelerating the customer cloud journey, maximizing customer value, delivering a frictionless experience, and...
Amazon WW Customer Service (CS) is searching for a talented, customer obsessed Principal Product Manager to join our team to own defining and building a new set of org-wide customer experience (CX) metrics to help us deeply understand and evaluate our performance and our largest improvement opportun...
Coordinate issue resolution with HR and/or Customer Services Manager as needed. Strong Customer Service escalation skills to mediate issues with dealers, ISP’s and Customer Center agents. Assist in the on boarding of new fleet customers to the Customer Center. Ensuring rapid and accurate responses a...
About About Our Team The Customer Service Platform (CSP) is a team that integrate the product technology resources of the company's internal customer service system. Responsible for the product planning, goal setting, and strategy breakdown of the international e-commerce customer service system for...
Our north star goal is to deploy products and services that customers love on Day 1 of their service; a lofty goal for most broadband service providers, but one that we can achieve by innovating from scratch and by collaborating with other Amazon teams. Product Manager, you will assume end-to-end pr...
Prime Video’s Customer Relationship Marketing Technology (CRMT) org mission is to help PV become the entertainment destination for global customers by delivering customer lifecycle management programs that operate across all offer types and customer touch points both inside and outside of our apps. ...