Customer Support: Average Salary in West Springfield, MA in 2024
Find out what the average Customer Support salary is in West Springfield, MA
Average salaries by state
Salaries by city
Related salaries
Active jobs with salaries
FT CUSTOMER SUPPORT SPECIALIST - WORK FROM HOME
Up to $26-hr/ Medical, dental and vision / 401k match / PTO / 4 day work week - As a Customer Support Specialist you'll: Serve customers via phone, fax, mail and/or email by determining requirements, answering inquiries, resolving problems, fulfilling requests, maintaining client database, and custo...
FT CUSTOMER SUPPORT REPRESENTATIVE (WORK FROM HOME)
Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting ...
FT CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME
Competitive pay / Medical, dental & vision / 401k - As a Customer Support Rep you'll: Respond in a timely manner to customer inquiries; Assist customers with standard requests in regards to step changes, user management requests and how-to requests; Properly log and escalate inbound requests for bi...
FT CUSTOMER SUPPORT SPECIALIST - WORK FROM HOME
Up to $85K per year / Health, dental, vision, life, and disability / 401k match / PTO / 9a-5:30p / Home office stipend - As a Customer Support Specialist you'll: Answer user questions and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into ...
FT CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME
Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll: Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of orders to provide optimal solutions for Lugg stak...
CUSTOMER SUPPORT AGENT - WORK FROM HOME
Competitive salary / Flexible hours - As a Customer Support Agent you'll: Manage day-to-day therapist questions and requests through a shared mailbox and member support across multiple channels (SMS, phone, emails); Provide support to therapists to ensure success along their treatment journey; Bring...
PT CUSTOMER SUPPORT REPRESENTATIVE [WORK FROM HOME]
As a Customer Support Rep you'll: Be the primary port of first call for customer inquiries from schools & teachers; Help support schools in completing any bookings that they are struggling to make online; Work collaboratively with operations and sales to deliver an amazing service to schools and tea...
CUSTOMER SUPPORT ENGINEER
Develop and document support processes, contributing to building a solid foundation for the companys customer support framework. Supportive team, growth opportunities, and flexible work environment. You are a technically skilled, customer-focused individual with a background in software engineering ...
FT CUSTOMER SUPPORT REPRESENTATIVE (WORK FROM HOME)
Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficiently; ...
FT CUSTOMER SUPPORT REP - WORK FROM HOME
Competitive pay - As a Customer Support Rep you'll: Manage large amounts of incoming phone calls; Identify and assess customers' needs to achieve satisfaction; Build sustainable relationships and trust with customer accounts through open and interactive communication; Provide accurate, valid and com...
CUSTOMER SUPPORT ASSOCIATE (WORK FROM HOME)
Up to $51K per year / Medica, Dental, Vision & Life / PTO / Home Office + Tech Stipend - As a Customer Support Associate you'll: Triage, respond and resolve customer cases; Troubleshoot and answer how-to questions about the Elation EHR (Electronic Health Record), Elation Billing (Revenue Cycle Mana...
FT CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME
Up to $20 per hour - As a Customer Support Rep you'll: Answer inbound calls, emails, and chats, and take required actions to assist the customers; Anticipate customers' potential needs, and determine appropriate response; Provide comprehensive and accurate responses by consulting available resource ...
CUSTOMER SUPPORT SPECIALIST - WORK FROM HOME
Up to $40 per hour - As a Customer Support Specialist you'll: Provide email support to uConnect customers via internal ticket queue; Troubleshoot and escalate issues to relevant functional teams or account owners; Maintain high standards for response and resolution times, ensuring user satisfaction;...
FT CUSTOMER SUPPORT ADVOCATE - WORK FROM HOME
As a Customer Support Advocate you'll: Educate customers about the Brightwheel product; Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and resolve technical or usage issues; Communicate clear and concise instructions via live chat, email, and phone to A...
WORK FROM HOME - CUSTOMER SUPPORT SPECIALIST
Competitive salary / Home office budget / 100% paid medical, dental & vision / PTO / 401k matching - As a Customer Support Specialist you'll: Be responsible for providing high-level support via Phone, Chat, & Email; Identify and resolve client issues/concerns; Establish customer relationships and im...
FT CUSTOMER SUPPORT SPECIALIST - WORK FROM HOME
Competitive salary / Medical & dental insurance / PTO - As a Customer Support Specialist you'll: Deliver a best in class customer experience by responding promptly to customer inquiries; Analyze and troubleshoot technical issues, determine root causes, and provide solutions or escalate issues to oth...
FT WORK FROM HOME - CUSTOMER SUPPORT SPECIALIST (CHAT)
As a Customer Support Specialist you'll: Handle inbound live chat sessions from online customers; Understand and resolve customer questions, concerns, issues, and needs; Process online orders, returns, replacements, adjustments, warranties, and installations; Maintain positive relationships with cus...
CUSTOMER SUPPORT SPECIALIST I - WORK FROM HOME
Up to $23 per hour / Benefits / 401K match - As a Customer Support Specialist you'll: Support customers on the phone and over email to resolve their issues accurately and as quickly as possible; Troubleshoot common eCommerce issues with shopping carts, marketplaces, shipping settings, payment settin...
FT CUSTOMER SUPPORT SPECIALIST - WORK FROM HOME
Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance and correction tasks within the Reconstruct platform; Maintaining a fair u...
CUSTOMER SUPPORT SPECIALIST (WORK FROM HOME)
Up to $90K per year / Health, dental & vision / PTO - As a Customer Support Specialist you'll: Communicate directly with users to answer questions and address issues through email, chat, and other channels; Troubleshoot product issues and bugs from start to finish; Help customers by identifying thei...
CUSTOMER SUPPORT (WORK FROM HOME)
Competitive Pay - As a Customer Support Member you'll: Achieve and maintain expert knowledge on the product; Handle customer inquiries in a timely manner; Guide customers through teaching them how to use SmartDreamers and help them troubleshoot issues through video call, email, ticketing, and live c...
Information Technology Specialist (Systems Administration/Customer Support)
Systems Administration/Customer Support. Plan, implement, and manage problem management systems designed to effectively recognize, report, track, and resolve problems; and evaluate the feasibility of adapting new methods to enhance customer satisfaction. Serves as a technical lead/contact providing ...
Customer Support Engineer 1
Job overview Onsite Foxboro MA Provides technical support to customers and other service personnel in determining and solving software/hardware problems. Conducts a line of questioning that identifies the product problem while minimizing customer anxiety and increasing customer satisfaction. Support...
Payroll Customer Support Representative
A Customer Service Representative works within a team and is responsible for all aspects of payroll processing and quality service for our direct clients. Maintains a high rate of client retention through superior customer service, assisting assigned client base with all components related to payrol...
Customer Support Team Lead
The Customer Support Team Lead is responsible for assisting the Customer Support Manager in maintaining the daily activities, ensuring efficient processes and provide informal leadership to a team of Customer Support Representatives. At least 3-5 years in a customer support role with customer facing...