As a Technical Support Specialist, you’ll be the first line of support at ecobee. Our Technical Support team has a focus on providing the best customer experience by building trust and troubleshooting ecobee products. We are proud of our support team, and the reputation we have as a leading company ...
As a Technical Support Specialist, you’ll be the first line of support at ecobee. Our Technical Support team has a focus on providing the best customer experience by building trust and troubleshooting ecobee products. We are proud of our support team, and the reputation we have as a leading company ...
Department: Quality Assurance / Customer Service. The Quality Assurance Grievance Representative is responsible for managing and resolving customer grievances related to product or service quality issues. Receive, review, and process customer grievances related to product or service quality. Work wi...
Provide end-user support for firm-approved applications using various methods. Set up and configure desktops, notebooks, printers for optimal performance. Coordinate with local Technology team for installations, training, and support. Provide audio/visual support for onsite and offsite events. ...
Provide technical support to local and other states field technicians and customers - system queries, technical issues, and troubleshooting via Telephone and Email;. Pre-sales and post-sales support;. Interface with service, engineering, sourcing, manufacturing, quality, and product leadership teams...
Utilize our support ticketing system ; Respond to incoming support tickets related to technical questions, service incidents, and other issues and keep track of your own support tickets, and follow through to completion. We are looking for Technical Support representatives in San Francisco for our r...
We are seeking a motivated and customer-focused individual to join our team as a Customer Benefits Representative. In this role, you will be responsible for providing outstanding service to our customers, assisting them in understanding and maximizing the benefits they receive from our products/serv...
We are seeking a motivated and customer-focused individual to join our team as a Customer Benefits Representative. In this role, you will be responsible for providing outstanding service to our customers, assisting them in understanding and maximizing the benefits they receive from our products/serv...
Work with customer service manager to ensure proper customer service is being delivered. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Resolve product or service problems by clarifying the customer's complaint; determining the...
Client Support Internationals is seeking a highly motivated and results-driven Business Development Specialist to join our team. As a Business Development Specialist, you will play a key role in driving the growth and success of our company. In this role, you will be responsible for identifying and ...
The Technical Support Analyst evaluates, troubleshoots, and resolves faults and reported events. Provides specialist technical support in response to issues pertaining to software development, SRS, documentation, software installations, and upgrades. IT field in a technical support environment. Depa...
Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice respons...
Acts as support lead and liaison to the TM implementation process, working collaboratively to ensure product/service implementation and client training is completed timely and to the clients’ satisfaction. Communicates to customer their specific product configurations, customer procedures and other ...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Install, upgrade, support and troublesh...
You will work independently and have strong customer service skills and work well with patients, deescalate issues quickly, able to talk, think and access the system to achieve maximum customer satisfaction. Under general supervision and following established practices, policies, and guidelines, pro...
Customer Service Representative. We're committed to bringing a passion and customer focus to the business. Facilitate service activities to enhance and enable the guest experience. ...
Global IT Services partner supporting medium to large-scale enterprises. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8. Ability to communicate regarding technical issues with clients. Install, upgrade, support and troubleshoot for printers, computer hardware. ...
Educates and assists customers on various elements of benefit plan information and available services created to enhance the overall customer service experience with the company (i. This Customer Service Representative position is open to candidates in the PST time zone. Handles customer service inq...
For each opportunity identified, the Tier 2 Specialist will work collaboratively with software engineering and/or TAG operational support to predict a failure and prevent the initial incident from reoccurring. Extensive verbal and written communication skills for a variety of audiences (both technic...
Field Desktop Support Tech Role: Full Time- On site Location: Orange County, CA OSI Digital is looking for a Field Desktop Support Tech II to join our team. Responsibilities: Advanced desktop support experience- troubleshooting, configuration, software installation Adept at M365, W...
The client is seeking a highly motivated an experienced TEMP - Claims Resolution Specialist (Customer Service) to join our team. Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. The Claims Resoluti...
The Sr Technical Services and Ongoing Support Specialist (TSOS) within the Customer Success team is responsible for providing remote and on-site technical support to our custom computing devices while driving customer satisfaction through exemplary customer service and effective communication. Assis...
The Technical Support Specialist is responsible for providing technical assistance to clients in the use of systems and programs. Complete a daily time sheet log for the analysis of the support system, including top support requests, customers utilizing support, and which mediums are used for suppor...
Under the general direction of the Manager, IT Technical Services, the Supervisor, Desktop Support has the overall responsibility for ServiceDelivery, Help Desk Ticketing System, Help Desk Managed Service, Desktop Support Services, Enterprise Print Management, and Hardware and Software Lifecycle Man...
The Technical Support Specialist will play an essential role in supporting the installation, uptime, and repair of complex equipment and systems. Collaborate with the central Global Technical Service (GTS) team and multi-functional departments to bring in service-related requirements and ensure supp...