The role of a Linux Desktop Support Engineer at Canonical. You will be accountable for delivering an outstanding technical support experience on the full Desktop and Server technical stack at Canonical. Linux and Customer Success to build a career with Canonical and support the technical needs of cu...
YOUR ROLE: The Manager, IT Service and Desktop Support provides leadership to the ServiceDesk and Desktop support teams. Responsible for ensuring excellent, consistent service and support for internal end-user computing issues and desktop services 24/7 worldwide. Sets the vision and mission of the I...
Provide Help Desk staff with guidance on effective use of remote support tools for efficient end user support strategies and use remote tools to connect, diagnose, and resolve technical support issues as necessary. Customer service focused technical support, problem diagnosis, troubleshooting, resol...
We are seeking an Desktop Support Analyst to provide advanced technical assistance for desktop applications and hardware at our Madison based client. This role requires extensive knowledge and experience with desktop technology, including but not limited to Windows operating systems, desktop applica...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...
Part of the team responsible for supporting client’s staff’s technical needs: providing troubleshooting for resolving computer support issues, escalating when needed, configuring, maintaining, and deploying desktop equipment and related group policies (GPOs), and following established technical and ...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...
Part of the team responsible for supporting client’s staff’s technical needs: providing troubleshooting for resolving computer support issues, escalating when needed, configuring, maintaining, and deploying desktop equipment and related group policies (GPOs), and following established technical and ...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...
Provisioning equipment and staging it for the IS team • Assisting with deskside items and providing overflow support for service tickets • Conducting hardware swaps when necessary • Maintaining overall desktop/device imaging using Microsoft SCCM • Working with user group modifications and Active Dir...
The incumbent shall have 3 or more years of experience in a Desktop Support position and be familiar with a variety of concepts, practices and procedures relating to Desktop Support. This Desktop Support position is expected to independently perform a variety of desktop related tasks and serve as a ...
Part of the team responsible for supporting client’s staff’s technical needs: providing troubleshooting for resolving computer support issues, escalating when needed, configuring, maintaining, and deploying desktop equipment and related group policies (GPOs), and following established technical and ...
Provide Help Desk staff with guidance on effective use of remote support tools for efficient end user support strategies and use remote tools to connect, diagnose, and resolve technical support issues as necessary. Customer service focused technical support, problem diagnosis, troubleshooting, resol...
Laptop with Ethernet capability (IS A MUST). Telecom technicians nationwide. Smartphone with Hotspot (IS A MUST). Must be on time and professional when dealing with clients. ...
Work across the full Linux stack from kernel through GUI to optimise Ubuntu, the world's most widely used Linux desktop and server, for the latest silicon. Our teams partner with specialist engineers from major silicon companies to integrate next-generation features and performance enhancements ...
OTHER EXPERIENCE AND QUALIFICATIONS: MANDATORY REQUIREMENTS: Proficiency in using the Microsoft 365 Admin Center Configuring and maintaining mailboxes, including email forwarding, shared mailboxes, and email security settings Implementing and maintaining security measures in M365 to safeguard data a...
The Wisconsin Foundation and Alumni Association (WFAA)*, the private fundraising and alumni relations organization for UW-Madison, is recruiting for a Help Desk Analystto join the Technical Services & Support Team. The Help Desk Analyst provides the best overall customer experience as the face of IT...
They will gather and understand customer needs, install, and configure the software accordingly, train customer site personnel to serve as administrator of the software, and act as the primary contact for technical support. External US Duties and Responsibilities: Takes responsibility for HCUS techn...
Based in our Madison office, you'll manage level 2/3 support tickets, working with remote users to resolve critical hardware and software problems. This is a 6-month contract, with the potential for long-term growth If you're a self-starter who thrives in an independent, hands-on role and loves maki...
The Desktop Engineer is a key member of the IT team responsible for designing, implementing, and maintaining the desktop infrastructure. This role requires a deep understanding of desktop operating systems, hardware, and software, as well as strong problem-solving and communication skills. Oversee t...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
Customer service/call center experience with education or certifications in IT OR 6 months of experience in helpdesk support within an enterprise environment. Use remote desktop control to assist users. We help clients activate ideas and solutions to take advantage of a new world of opportunity. ...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Performs remedial re...
Attention to detail along with a commitment to quality and confidentiality Expereince with accounting or audit software is a plusUnder direct supervision from senior team members, provide service desk support and resolve problems to practitioner’s satisfaction Monitor and respond quickly and effecti...
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local l...