Help Desk: Average Salary in Cambridge, MA in 2024
Find out what the average Help Desk salary is in Cambridge, MA
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Help Desk Engineer
Diagnose and troubleshoot desktop related issues in a mixed physical and virtual desktop environment. In this role, you will be responsible for providing front line support to end-users and developers across the enterprise including both desktop and server environments. Continued growth through coll...
Help Desk Technician
The ideal candidate will have a nurturing personality and the desire to help in the mentoring of their fellow. ...
IT Help Desk Technician
Minimum of 2 years of experience of computer user support in an IT helpdesk, desktop support, or technical support role preferred. The IT Help Desk Technician is responsible for providing technical support to end-users within MITFCU. ...
Help Desk Specialist III
Reporting to the IT Director the Help Desk Specialist III will report to the IT Director. Solid experience using Help Desk, RMM, remote access /support /deployment tools, infrastructure management, and documentation systems. Work directly with customers via the phone, onsite, and online, to provide ...
Help Desk Technician (Tier 1)
As a Help Desk Technician, you will provide technical assistance to users, answering questions and resolving IT issues. Ensure proper tracking, documentation, and closure of help desk tickets. Tech savvy with a working knowledge of Microsoft Office 365, Remote Desktop Software, Active Directory/LDAP...
IT Help Desk Technician
Experience working on a help desk/service desk handling tickets preferred. The IT Help Desk Technician will provide Level 1-2 support to customer’s end-users. What you'll do as the IT Help Desk Technician. The Service Desk Analyst will troubleshoot, diagnose and resolve or escalate Level 1-2 inciden...
SERVICE DESK SPECIALIST I, Information Services & Technology, IT Help Center
This Service Desk position is in Client Services & Support, a large team (100) within BU's central Information Services & Technology group of about 450. ...
IT Help Desk Technician
Experience working on a help desk/service desk handling tickets preferred. The IT Help Desk Technician will provide Level 1-2 support to customer's end-users. What you'll do as the IT Help Desk Technician. The Service Desk Analyst will troubleshoot, diagnose and resolve or escalate Level 1-2 inciden...
Field Support Analyst - Help Desk
This posting is for Field Support Analyst 1/Help Desk role. Maintains appropriate records regarding problem situations and their resolutions through the use of a help desk ticketing system;. Acts as a technical resource in assisting users to resolve problems with equipment and data; staffs a central...
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Freelancer) (Lexington)
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
Help Desk Specialist
PRIMARY RESPONSIBILITIES (ordering supplies, receiving of equipment, and performing inventories)JOB REQUIREMENTS2....
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Freelancer) (Boston)
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
Help Desk Technician
The ideal candidate will have a nurturing personality and the desire to help in the mentoring of their fellow . ...
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Part-time/Freelancer) Boston- Massachusetts -North America
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
Jira ITSM Help Desk II
JIRA IT Help Desk - ACP120+. Under general direction from the Manager of Infrastructure and Operations, the IT Help Desk Lead will handle incident management, strategize efficient workflows, and develop innovative solutions to enhance user experience and optimize the use of technology resources...
Help Desk Support Engineer
The Support Engineer plays a key role interfacing directly with clients and internal technical delivery and product teams to ensure successful project outcomes and ongoing client satisfaction.As Support Engineer, you will be responsible for first- and second-tier support for clients; regular communi...
Field Support Analyst - Help Desk
This posting is for Field Support Analyst 1/Help Desk role. Maintains appropriate records regarding problem situations and their resolutions through the use of a help desk ticketing system; . Acts as a technical resource in assisting users to resolve problems with equipment and data; staffs a centra...
Field Support Analyst - Help Desk
Field Support Analyst - Help Desk. This posting is for Field Support Analyst 1/Help Desk role. Maintains appropriate records regarding problem situations and their resolutions through the use of a help desk ticketing system; . Acts as a technical resource in assisting users to resolve problems with ...
IT Help Desk
Document user issues, resolutions, and troubleshooting steps in the help desk system. Continuously monitor and improve IT help desk processes and procedures. IT help desk support or a similar role. Proficiency in [Windows, macOS, Office 365, help desk ticketing systems, or other relevant technologie...
Senior Help Desk Technician - Hybrid
The IT Senior Helpdesk Engineer provides in person and remote support for various clients at a tier 2/3 level. They are assigned the support requests that the Junior Helpdesk Technician can't handle. Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests. Assist with Hel...
Help Desk Coordinator I
The Helpdesk Coordinator is responsible for overseeing the daily operations of the helpdesk team, ensuring that IT support requests are handled efficiently and effectively. This role involves coordinating daily operation of helpdesk staff, solving helpdesk tickets and maintaining a high level of cus...
Help Desk Technician
Work a part of the Tier I Service Desk team responding and resolving internal user A/V and tech issues. ...
IT Help Desk Technician
Experience working on a help desk/service desk handling tickets preferred. The IT Help Desk Technician will provide Level 1-2 support to customer’s end-users. What you'll do as the IT Help Desk Technician. The Service Desk Analyst will troubleshoot, diagnose and resolve or escalate Level 1-2 inciden...
SERVICE DESK SPECIALIST I, Information Services & Technology, IT Help Center
This Service Desk position is in Client Services & Support, a large team (100) within BU's central Information Services & Technology group of about 450. ...
IT User Support/Help Desk Associate
We currently have openings for an On-Site IT User Support / Help Desk Associate in our Wilmington MA. As the IT User Support/ Help Desk Associate, you will provide support and guidance to users experiencing technical issues relating to computer hardware, software, and peripherals. Duties/Responsibil...