This posting is for Field Support Analyst 1/Help Desk role. Maintains appropriate records regarding problem situations and their resolutions through the use of a help desk ticketing system;. Acts as a technical resource in assisting users to resolve problems with equipment and data; staffs a central...
Fiber Billing Help Desk Analyst -. Fiber Billing, Help Desk Analyst,billing call center , Finance Accounting, ServiceNow, ticketing system #tekcomjobs. TekCom Resources, Inc is currently recruiting a Fiber Billing Help Desk Specialist. As technical staffing experts, we are passionate and driven to p...
This posting is for Field Support Analyst 1/Help Desk role. Maintains appropriate records regarding problem situations and their resolutions through the use of a help desk ticketing system; . Acts as a technical resource in assisting users to resolve problems with equipment and data; staffs a centra...
Whether it be fully-outsourced IT, supplemental IT, or project-based assistance. We are an IT Managed Services Provider located in Woburn, MA focused on providing support for small to midsized businesses looking to outsource their IT functions. Our primary geographical support area spans from Boston...
Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. ...
Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action. Duties, responsibilities and activities may change at any time with or without notice. Problem Solving: Having the...
Relationship flexibility enables work arrangements that accommodate different levels of service, whether it be fully-outsourced IT, supplemental IT, or project-based assistance. We are an IT Managed Services Provider located in Woburn, MA, focused on providing support for small to mid-sized business...
Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Andover, Massachusetts. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support su...
This position requires strong problem-solving skills, a proactive mindset, and the ability to work independently on-site at our office, with the flexibility to work remotely on occasion. As an IT Help Desk Technician, you will be essential in ensuring smooth operations of our Information Technology ...
Utilizes corporate help desk management software to create, update, resolve, and thoroughly document all reported problems, troubleshooting efforts, and resolutions. Answers Help Desk line and monitors tickets in multiple queues to facilitate processing of customer support requests. ...
Reporting to the IT Director the Help Desk Specialist III will report to the IT Director. Solid experience using Help Desk, RMM, remote access /support /deployment tools, infrastructure management, and documentation systems. Work directly with customers via the phone, onsite, and online, to provide ...
The IT Help Desk Technician is responsible for providing technical support to end-users within MITFCU. Minimum of 2 years of experience of computer user support in an IT helpdesk, desktop support, or technical support role preferred. ...
And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. The IT Help Desk Technician will provide Level 1-2 support to customer's end-users. What you'll do as...
This Service Desk position is in Client Services & Support, a large team (100) within BU's central Information Services & Technology group of about 450. ...
Support and maintain servers, desktop / laptop hardware, and software applications (15%). Provide timely and professional PC and peripheral support via phone, desk-side, or remote connection. Support includes hardware and software installation and troubleshooting, as well as occasional limited end-u...
Job Title: Help Desk Specialist. We are looking to hire a skilled Help Desk Specialist to provide technical assistance to our workforce. Proven work experience as a Help Desk Specialist, Technical Support Engineer or similar role. Helping new company employees in setting up their workstations. ...
PRIMARY RESPONSIBILITIES (ordering supplies, receiving of equipment, and performing inventories)JOB REQUIREMENTS2....
FishEye Software is looking for an IT Help Desk Technician to join our team. As an IT Help Desk Technician, you will be essential in ensuring smooth operations of our Information Technology (IT) systems. Experience with desktop system support, including hardware and software troubleshooting. ...
We are seeking self-motivated, critical-thinking, hardworking technology professionals to join the ranks of our highly dynamic, diverse team! Individuals will have the opportunity to serve the Boston University community as its primary point of contact, providing first and second level technology su...
Provides support services to employees with technical problems and information technology issues involving desktop, laptop, or network services from local personnel or employees using network remote access. ...
Responsibilities of the IT Service Desk II:. Qualifications of the IT Service Desk II:. Benefits for the IT Service Desk II:. Strong usage and troubleshooting skills with:Windows 10M365 applicationsAzure tenantActive DirectoryDesktop and laptop computers, Workstation equipment (e. ...
Reporting to the Manager of End-User Computing, the Desktop Support Technician will provide advanced support and troubleshooting for all I. Provides advanced support and troubleshooting of all desktop hardware, software, and applications, including Microsoft 365 productivity applications, network an...
The AV Technician & IT Support Specialist oversees AV at the Boston Athenæum. Prepares AV recordings–including format conversions, editing, and addition of metadata and introductions–for upload to Vimeo, and archives recordings as appropriate. Strong customer service skills with the ability to e...
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, m...
Remote desktop / remote support software experience for technical troubleshooting. ...