This is software based help desk role. Monitoring incoming issues that are resolved by the front line Help Desk staff. ...
The role of a Linux Desktop Support Engineer at Canonical. You will be accountable for delivering an outstanding technical support experience on the full Desktop and Server technical stack at Canonical. Linux and Customer Success to build a career with Canonical and support the technical needs of cu...
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Field experience supporting a variety of technologies and services. Good knowledge of Infrastructure support. ...
The Senior Help Desk Technician will provide support to employees in resolving complex or escalated technology issues. In this role, you will ensure the proper day-to-day operation of internal technology applications and equipment, including troubleshooting software and hardware issues on laptops, d...
Coordinate with other Help Desk team members to resolve problems, if necessary, and dispose of tickets within Service Level Agreements (SLA) guidelines. Identify problems, categorize issues, prioritize work, troubleshoot, and provide advice to end-users. Microsoft Windows 10 operating system; Office...
Software install/troubleshooting, .Service Now, ticket management....
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. ...
Provideremote desktop level L2 troubleshooting of end user issues by taking remotecontrol of their Laptop/Desktop/VDI. Providesupport in enroll the iOS devices in MDM (JAMF) and investigate the incidentsand Tasks. Diagnose,troubleshoot, resolve and escalate supported software, hardware and periphera...
Global IT Services partner supporting medium to large-scale enterprises. Installs, fully configures and supports a range of operating systems and applications. Answers customers’ questions and resolves problems regarding the supported suite of applications. Expertise in troubleshooting desktop issue...
Provides updates on work progress to Customer Support Specialists and the Service Desk using a call tracking system. ...
IT Help Desk Night Support Specialist with experience providing IT help desk/phone support in large corporate environment. Must be very customer service oriented, have prior IT support experience working with Windows 7-10, MS Office Suite, PC connectivity issues, proprietary software support. IT Hel...
Kimley-Horn is looking for an Service Desk Analyst to join our Raleigh, North Carolina (NC) office! This is not a remote position. Working knowledge of Service Desk ticketing system and/or ServiceNow is a plus. Troubleshooting of desktop applications, browser-based tools and mobile apps including us...
The Service Desk Technician/Analyst provides technical support to corporate employees, ensuring the smooth operation of IT services and systems. Previous experience in a service desk or technical support role is preferred. Support the setup, maintenance, and repair of computer hardware, including de...
The Endpoint Support Specialist will provide quality support to users and company IT equipment, while delivering a high degree of customer service and exceptional day-to-day assistance with essential IT tasks. Sunrock is an Equal Opportunity Employer and makes all employment decisions without regard...
Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at. Answers customers’ questions and resolves problems regarding the supported suite of applications. Assists in resolving various connectivity issues onsite. ...
This position will be working with IT purchases within the client. Familiar with NCAS and other front-line applications dealing with bill payments. Experience with IT Contracts (IFBs, RFQ, and other documents). This is primarily a remote position. ...
Support expertise in Microsoft application products: Office, Project and Visio Support and troubleshoot all standard and non-standard desktop, laptop and printer hardware/ software Support and troubleshoot all standard and non-standard Macintosh computer and printer hardware/software Support and tro...
Job Title: IT/Desktop Field Support Engineer. Provide on-site and remote technical support to users. Monitor and respond to support calls, emails, and messages related to user problems and requests;. Contact with global support areas. ...
The Endpoint Support Specialist will provide quality support to users and company IT equipment, while delivering a high degree of customer service and exceptional day-to-day assistance with essential IT tasks. The candidate must exhibit strong analytical skills and the aptitude to learn the company’...
Provide customer service and technical support for the computing needs of Duke University and members of the Duke community as an analyst for the Office of Information Technology’s service desk. For all escalated tickets, determine whether knowledge management artifacts, self-service or help desk to...
We are seeking a knowledgeable and dynamic Help Desk Analyst to join the Help Desk team. Proven experience as a Help Desk Analyst, Technical Support Engineer, or similar role, preferred; however, will consider candidates with good technical skills and proven customer service demeanor. Proven experie...
The Desktop and Client Support Technician is responsible for providing technical hardware and software problem resolution to all end user computer peripheral equipment and Audio Visual (AV) hardware to ensure operational excellence across all WakeMed locations. Provides technical support by performi...
Prior Helpdesk or Desktop Technician experience; Microsoft Office. If you thrive in a highly collaborative, fast-paced, supportive environment where people are encouraged to think outside the box, then you owe it to yourself to check us out. Two years of experience in information systems support. So...
Our client, a global life sciences company, is seeking a contract Desktop Support Specialist in Raleigh, NC who performs the tasks necessary to support activities for all Americas-based office locations and field-based employees. Help Desk Support Tech Job Details. Help Desk Support Tech Mandatory S...