Our client who is a large building manufacturer in Phoenix, AZ is seeking a dynamic IT Help Desk Manager to collaborate with their Infrastructure, Applications, and Information Security teams. ITSM platform experience (ServiceNow, ZenDesk, or other help desk ticketing systems). This Manager will cre...
We are looking for an experienced and hands-on IT Help Desk Manager who has a proven track record of developing high-performing teams. Proven experience as a Help Desk Manager or in a similar leadership role within IT support. This role will involve mentoring and training an 15+ person help desk tea...
Zendesk, Jira)Experience in an IT support role and working remotelyBasic knowledge of fundamental IT concepts (Networking, Hardware, SaaS)Familiarity with IT enterprise toolsets (e. A company is looking for an IT Support Specialist for remote work on the US West Coast. ...
A company is looking for a Help Desk Support Coordinator responsible for investigating and resolving computer hardware and software issues. ...
A company is looking for a Tier 2 Help Desk Technician to support a Federal client. ...
A company is looking for a Desktop Support professional to provide technical support and maintenance for end-user devices in a remote environment. ...
A company is looking for a Tier 1 Help Desk professional for remote support. ...
A company is looking for a Technical Support Specialist to administer and maintain software infrastructures and applications in the hospitality industry. ...
Help Desk Technician/Auditor & Documentation. ...
A company is looking for a Help Desk Analyst to provide technical support and customer service for a web-based software application. ...
A company is looking for a Senior IT Application Support Specialist. ...
A company is looking for a Help Desk Technician to support Unison PRISM users in a remote capacity. ...
A company is looking for a Help Desk Specialist to support their Microsoft Azure-based development environment. ...
A company is looking for a Software Web Developer Help Desk Support. ...
A company is looking for a Technical Help Desk Specialist to handle customer escalations and resolve complex technical issues. ...
Level I - II IT Technician: On-site & Remote Support Position. Level II Technician providing on-site and remote support. Along with technical skills, we are seeking a candidate capable of multi-tasking, working under pressure, meeting deadlines, taking the initiative to complete tasks, and having gr...
Drive to client sites and provide general IT support to various customers and locations, including retailers and banks. Support clients with troubleshooting and maintenance, ensuring adherence to Service Level Agreements (SLAs) within a 4 to 6-hour window. Familiarity with ticketing systems for trac...
When the restoration is beyond the scope of the support escalate the issue/problem to appropriate resolver group using IT Ticketing System. Install, upgrade, support and troubleshoot for printers & related computer hardware. Customize & configure desktop hardware to meet specifications and business ...
Job Title: Help Desk Analyst (Level 1). Depending on the helpdesk setup, assistance can be provided via phone calls, email, chat, or ticketing systems. Assist in training new helpdesk operators, sharing best practices, technical knowledge, and customer service techniques. Help users create, track, a...
What does a Technical Support Specialist do at Rinnai?. Provide phone support in the service, installation and troubleshooting of all Rinnai product. Ensure the identification, documentation, and resolution of quality/performance issues; Support in the repair and/or failure analysis of product retur...
Salary Range: $20 To $29 Hourly** The IT Support Specialist provides end user support to all employees. This would include working tickets from the helpdesk, taking support calls on the Hotline and working with employees when they walk up with a critical issue. This position will also work wit...
Technical Support Specialist III**. Must be able to communicate technical information in a manner that can be understood by non-technical individuals clearly. This position requires an employee that does well supporting end users on (web based) software programs, is personable and professional on th...
Insight Global is seeking a Help Desk Technician to join a Client Support team for a utility's client. Help Desk Technicians ensure proper computer operations so that end users can accomplish business tasks. Record, track, and document the help desk request problem-solving process, including all suc...
Client Services II Support role is a customer service role that directly interfaces with customers in a technical capacity providing IT support on a day-to-day basis for primarily deskside, ITKiosk, and phone. Proactively identify, document, and escalate as needed issues and requests to limit downti...
Answers the help desk phone and responds to caller issues related to software, hardware, integration, installation and network connectivity problems. Two years of help desk or related experience. Position responsibilities include answering the help line, diagnosing, analyzing and resolving software,...