Keywords: Keywords: Service Desk, Technical Support, Help Desk, Desktop, Desktop Support, IT Support, Customer Service, Troubleshooting, Incident Management, Problem Resolution, outage, escalate, Ticketing Systems, ITSM (IT Service Management), Call Resolution, Remote Support, User Support, Hardware...
We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran statu...
Keywords: Service Desk, Technical Support, Help Desk, Desktop, Desktop Support, IT Support, Customer Service, Troubleshooting, Incident Management, Problem Resolution, outage, escalate, Ticketing Systems, ITSM (IT Service Management), Call Resolution, Remote Support, User Support, Hardware Support, ...
Partners closely with Security and IT senior leadership team to include Corporate IT, Cyber Security, Classified IA/IT, Corporate Security, and Cleared Campuses to protect Draper's assets and personnel while adhering to corporate and governmental security guidelines and policies. The Principal, Secu...
Knowledge and/or experience with broad array of Clinical systems including: Clinical Trials Management System (CTMS), Risk Based Study Monitoring (RBSM), Electronic Trial Master File (eTMF), Clinical Trial Site Feasibility and Transparency, Safety Letter Distribution, Electronic Data Capture (EDC), ...
Collaborate with stakeholders to leverage system metrics and identify opportunities for automation and process improvement. Analyze, design, maintain, and promote service management processes, ensuring compliance with ITIL best practices. Develop reports related to IT KPIs and collaborate with cross...
LEONARD is an equal opportunity employer committed to diversity, equity, and inclusion in the workplace. Ability to communicate effectively, a positive attitude, and a high level of energy. IT Sourcing and Negotiation Analyst. The Analyst will play a central role in maintaining and enhancing the org...
IT Security Technician/Analyst (cybersecurity). IT Security Technician/Analyst (cybersecurity). Experience with software and security architectures. IT consulting firms with operations in US, Canada, Mexico & India. ...
Familiarity with: MacOS, iOS, Android, incident management systems, endpoint management tools, vulnerability management, and remote management. Responsibilities of the IT Service Desk II:. Respond to incoming incident tickets through the IT ticketing system. Act as single point of contact for Tier 1...
Initiate process enhancements across ITSM functions. Partner with stakeholders to explore automation and process improvement opportunities. Resolve ITSM support issues to ensure operational efficiency. Offer recommendations to improve system usability. ...
We help companies bring improved focus to IT and how it aligns with the business, executes on its priorities and balances between innovation and efficiency. We have successfully shared with many of our clients the strategies, approaches and techniques necessary to transform IT capability and enable ...
Monitors the quality and progress of documents created by other systems analysts. Masters data held within transactional, warehouse, and data lakes possessing the ability to communicate findings to the squad leader, data engineers, and business partners. Navigates between business analytic needs and...
Familiarity with Automation systems such as SCADAs, PLCs, DCS, Client,. Experience working with ITIL processes in ServiceNow such as Incident. Excellent written and verbal communication. More than 4 years relevant IT/business experience, analysis, and documentation. ...
Specific duties of the position include: Implementing an internal aggregation engine for the Risk IT team to handle inputs from multiple risk calculation platforms and to implement risk reporting database infrastructure, utilizing programming and software development tools and technologies such as X...
Look for automation opportunities during every interaction with the business and socialize our automation capabilities. Plan and coordinate the installation and testing of database and application patches with the business and IT staff. Maintain policies and procedures to ensure the security and int...
Manages ongoing relationship with all business partners to drive satisfaction with SRO Team</li> </ul> <div> 5+ years of related work experience in business analysis<br /> Experience working with different stakeholders and being able to build relationships<br /> ...
Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for an experienced IT Quality Assurance Professional to join our Boston based Information Technology Team. We are creating and supporting multiple complex applications within BHSI and are seeking candidates with Enterprise App...
The IT Procurement Analyst assists their team in the design of standard information systems by leading our procurement initiatives, sourcing all project materials, and coordinating with relevant vendor partners. For the IT Procurement Analyst, collaboration and effective communication is key, ...
The program runs approximately 24 months and includes four, six-month rotational assignments where participants will explore multiple IT disciplines, coupled with several training opportunities that include two IT Boot Camps. Our projects consist of developing and strengthening skills in product int...
Familiarity with: MacOS, iOS, Android, incident management systems, endpoint management tools, vulnerability management, and remote management. Responsibilities of the IT Service Desk II:. Benefits for the IT Service Desk II:. Respond to incoming incident tickets through the IT ticketing system. ...
We help companies bring improved focus to IT and how it aligns with the business, executes on its priorities and balances between innovation and efficiency. We have successfully shared with many of our clients the strategies, approaches and techniques necessary to transform IT capability and enable ...
Bachelor’s Degree , An Associate’s Degree with an additional 2 years of related experience or a high school diploma/GED with an additional 4 years of related experience may substitute for a Bachelor’s Degree. Boston Children’s Hospital offers competitive compensation and unmatched benefits including...
Opportunity offers competitive base compensation, full benefits to include 401K with a match and Employee Stock Options. With a strong understanding of Lab IT Technologies, writing and maintaining IT System Administration and SOPs. Laboratory IT Systems Analyst with a minimum of 4+ years in Systems ...
This is an entry-level position intended to give individuals with applicable education, but limited work experience, exposure to a variety of responsibilities in the information technology department leading to further career specialization. Under direct supervision, the IT Analyst may assist in for...