As part of a diverse and skilled Customer Support team, you will be tasked with providing digital banking product and services support to UFS bank customers. You will answer questions via phone and e-mail about digital banking products and services, resolving issues for our customers and training th...
The Indeavor Call Support Analyst is our gateway to support Indeavor Call customers. The Indeavor Call Support Analyst must be curious and empathetic. Call Analysts must be empathetic while efficiently entering leaves on the behalf of employees. Analysts must work in accordance with customer contrac...
As part of a diverse and skilled Customer Support team, you will be tasked with providing Card Services product and services support to UFS bank customers. You will answer questions via phone and e-mail about all ATM, debit card and credit card products and services, resolving issues for our custome...
Provide support for software systems and laboratory instrumentation, working closely with various departments to initiate and complete performance qualification (PQ) validation. Participate in project team meetings, guiding the validation process and supporting system upgrades. Manage test data with...
As part of a diverse and skilled Customer Support team, you will be tasked with providing banking application support to UFS bank customers. This position works under the leadership of the Director of Customer Support and in collaboration with other teammates across the company. Assists in implement...
Our Senior Application Support Analystmaintains support, data integrity, ad hoc reporting, and other daily operations of the organization's financial and accounting applications. Working on a driven and passionate team supporting, and being supported by, the entire organization. We process claims an...
The IT Support Analyst II/III is a critical member of the IT Service Desk team, responsible for providing advanced technical support and ensuring seamless operation of Ardelyx's IT systems. This job description outlines the key responsibilities and requirements for the IT Support Analyst II/III posi...
The Indeavor Call Support Analyst is our gateway to support Indeavor Call customers. The Indeavor Call Support Analyst must be curious and empathetic. Call Analysts must be empathetic while efficiently entering leaves on the behalf of employees. Analysts must work in accordance with customer contrac...
Ability to quickly understand health and human service business processes and systems that support these processes. ...
Job Title: Technical Support Analyst. As a Technical Support Analyst, you will be the go-to expert for troubleshooting and resolving technical issues in a contact center environment. Handling an average of 25 interactions per day via phone and chat, serving as the single point of contact for over 20...
The ERP Support Analyst serves as the go-to person for our business ERP system (Prophet 21). Answer questions and resolve problems through the IT ticketing system; triage inbound support tickets. Reports to the ERP Support Manager (or VP of Information Technology. ...
Maintenance and support of the computer and network hardware, infrastructure and supported applications which may include telecommunication systems. Coordinates desktop, laptop, telephony and peripheral device support. Supports Active Directory tools including group management, script execution, GPO...
Provide Energy Production (EP) staff with the necessary day-to-day analytical and administrative support which includes tracking operating statistics; interfacing with plan historian; organizing and maintaining records and databases; producing charts, graphs, and spreadsheets; coordinating data requ...
Our Senior Application Support Analystmaintains support, data integrity, ad hoc reporting, and other daily operations of the organization’s financial and accounting applications. Working on a driven and passionate team supporting, and being supported by, the entire organization. We process claims an...
Determines how decision support systems will provide information required to make effective business decisions; translates requirements into applications that employ appropriate decision support and reporting tools. Determine how decision support systems will provide information required to make eff...
Experience supporting PCs running Windows Operating Systems including repairs, diagnosing various hardware, peripherals and software problems and PC and Mac computers. Strong application support experience. ...
As a Service Desk Support Analyst, your key responsibilities will be to be the first point of contact for company-wide IT support and respond to requests and inquiries via phone, email, and in-person for all customer tools and solutions. Find out how a career as a Service Desk Support Analyst can ch...
Provisioning equipment and staging it for the IS team • Assisting with deskside items and providing overflow support for service tickets • Conducting hardware swaps when necessary • Maintaining overall desktop/device imaging using Microsoft SCCM • Working with user group modifications and Active Dir...
Description:*TEKsystems is currently hiring for a Mac Support Analyst for a client in the Madison area. Duties & Responsibilities:** Install, maintain, and support Apple hardware, software, and peripherals. Office 365 support focused on Mac versions About TEKsystems: We'r...
The IT Support Analyst II/III is a critical member of the IT Service Desk team, responsible for providing advanced technical support and ensuring seamless operation of Ardelyx's IT systems. This job description outlines the key responsibilities and requirements for the IT Support Analyst II/III posi...
We are currently looking to fill the position of a Technical Support Analyst. Skills required for this role include proficiency in MS Office, Windows, customer service, troubleshooting, help desk support, Active Directory, Office 365, ServiceNow, Zendesk, Windows 10, phone support, service desk, Eve...
Sales Support Analyst Job Description. Interface with Sales Support Manager, Sales and Account Executives, Underwriting partners, customers, suppliers, or company employees outside the immediate work area on a regular basis to give or exchange information. Report to and assist Sales Support Leadersh...
Experience in a call or technical assistance center supporting networks, IP Telephony, or PBX systems is preferred. ...
Provide Energy Production (EP) staff with the necessary day-to-day analytical and administrative support which includes tracking operating statistics; interfacing with plan historian; organizing and maintaining records and databases; producing charts, graphs, and spreadsheets; coordinating data requ...
This position partners with users,subject matter experts and key stakeholders to understand information needs, build user interfaces to meet those needs, and ensures data availability through support functions and validation. The analyst must maintain knowledge of present technology and future trend...