Support families who are involved with DFCS (Dept. ...
The Specialist - Business Support Liaison is responsible for System and ID administration, new user uploads, and issue resolution related to the contracted Services. Provide system and ID support and readiness. Manage system issue tracking, escalation and resolution support. IT service and support m...
What will I be doing? Support families who are involved with DFCS (Dept. ...
An Administrative Support Specialist is responsible for providing general administrative support to ensure the smooth functioning of the office. As the Administrative Support Specialist, you also provide support to our Accounting department with light bookkeeping duties. Administrative Support Speci...
Managing and triaging incidents and requests through ServiceNow, providing daily support to both walk-in and remote users. Answering Phones:</b> Respond promptly tophone inquiries, providing immediate support and resolving user issues ordirecting calls as necessary. Collaboration:</b> Wo...
What will I be doing? Support families who are involved with DFCS (Dept. ...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
What will I be doing? Support families who are involved with DFCS (Dept. ...
The Technical Support Specialist II provides technical and/or application support on various issues related to software, hardware, and peripherals, while exercising skilled problem analysis and judgement, using a wide variety of systems, analysis techniques, and troubleshooting procedures to resolve...
Multi-Tiered System of Support Specialist (MTSS). Multi-Tiered System of Support Specialist (MTSS). Under general supervision of the Principal, supports the implementation of the Multi-Tiered System of Supports (MTSS) framework at the school level. Provides observation, consultation, and support to ...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist - Intermediate,. Help Desk Support Service Specialist - Intermediate. ...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
Harris is currently searching for an enthusiastic, quick learner to work in the SilverBlaze organization to provide technical support to our existing customers using the software platform. This person will interface with our utility customers, Harris sister companies and our development team to prov...
Managing and triaging incidents and requests through ServiceNow, providing daily support to both walk-in and remote users. MsoNormal"" style="""">-Previous experience in a similar Service Desk or support and problemresolution role. Required</td> <td>2<...
This position offers an opportunity to contribute to the strength of our team and support our operations effectively. ...
Managing and triaging incidents and requests through ServiceNow, providing daily support to both walk-in and remote users. Answering Phones:</b> Respond promptly tophone inquiries, providing immediate support and resolving user issues ordirecting calls as necessary. Collaboration:</b> Wo...
Basic understanding of support service (SLA, metrics, KPIs, Incident vs Service Request, Priority vs Severity, initial troubleshooting scope, escalation method). ...
Help Desk Support Service Specialist. Help Desk Support Service Specialist. Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist. ...
Managing and triaging incidents and requests through ServiceNow, providing daily support to both walk-in and remote users. Answering Phones:</b> Respond promptly tophone inquiries, providing immediate support and resolving user issues ordirecting calls as necessary. Collaboration:</b> Wo...