If issues are not resolves in 15 to 20 minutes this will be escalated to the Advance EUS team which provide tier 2 support for the. Investigate, evaluate and resolve reported support issues and requests. If the technician cannot resolve the problem they will escalate to the tier 2 team. The client h...
Required to work overtime and extended hours to support center operational needs. ...
Operating system and hardware setup and support for desktops and laptops running Windows and Mac OS. IT support for printers, scanners, tablets, AV equipment, and other devices. IT support of various software and web applications. The MSU community includes more than 12,000 faculty, academic and sup...
In pursuit of this mission, we are hiring a Technology Support Technician. A Technology Support Technician plays a crucial role in keeping the digital world running smoothly. Strong customer service skills to assist and support users with patience and empathy, ensuring a positive user experience. Pr...
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Actuarial Division as an Actuarial Support Technician. The position, which works under close supervision, provides support to our Actuarial Division by assisting in the rate review preparation process...
Required to work overtime and extended hours to support center operational needs. ...
This role will take incoming technical support calls or respond to request to diagnose, troubleshoot and resolve telecommunications, network, hardware and software issues. Support restaurant managers and franchise home IT staff to keep the restaurants running as efficiently as possible. Monitor prob...
Provides internal system support to all enterprise customers as well as external support to agent and policyholder customers. Our client is looking for strong technicians. Assists with and resolves call incidents, primarily through the incoming ACD/phone system queue via phone support. Develops supp...
Operating system and hardware setup and support for desktops and laptops running Windows and Mac OS. IT support for printers, scanners, tablets, AV equipment, and other devices. IT support of various software and web applications. The MSU community includes more than 12,000 faculty, academic and sup...
IT Support and have the opportunity to advance their. Helpdesk or Desktop Support or. To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support te...
The Student IT Support Technician provides technology support forstudents and staff in a number of areas including: the student/staff portal, SSO, networklogins, and Wi-Fi connections. The Student Technical Support Assistant willalso work closely with the ITS Customer Support Team to provide crossov...
The ability to communicate effectively in both oral and written form with clients and end-users is compulsory. Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at. This role will provide onsite/ on-call assistance...
Maintain a positive, can-do attitude to fit in with our fun, hardworking team. In this position you will gain experience supporting a modern IT environment containing roughly 1,000 laptops, and 1,500 VMWare virtual desktops. This is a learning position that will provide the opportunity to gain an un...
The ability to communicate effectively in both oral and written form with clients and end-users is compulsory. Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at. This role will provide onsite/ on-call assistance...
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Help desk, Support, Servic...
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude of technical disciplines. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzl...
Required to work overtime and extended hours to support center operational needs. ...
Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment. ...
These responsibilities are performed in an ethical manner consistent with the University's mission, vision, and values which include diversity, equity and inclusion. Demonstrated ability to work effectively with people of diverse backgrounds and promote a positive working environment, spirit of coop...
Job Title: Field Service Technician. Job Summary of the Field Service Technician: . We are looking for a Field Service Technician who is self-directed, at ease dealing directly with the customer, can write technical reports, and make and assist the Engineering team with product improvement recommend...
Job Title: Field Service Technician. Job Summary of the Field Service Technician: . We are looking for a Field Service Technician who is self-directed, at ease dealing directly with the customer, can write technical reports, and make and assist the Engineering team with product improvement recommend...
Position Description: Please ensure you attach the MI Cover Sheet (attached), a valid Right to Represent with hybrid work schedule confirmed, and the candidate's resume with full legal first name, and last name. MUST BE WILLING TO RELOCATE Top Skill & Years of Experience Required:•Knowledge of Nice ...
Knowledge of support for Microsoft Office Suite - Office online and Desktop application. Strong hands on experience needed on end user support for Windows PC and Mac related issues. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. Ability to s...
As a Field Service Technician, you get to work with an astonishing team that plays a vital role in Carl Zeiss Industrial Quality Solutions, LLC. You will interact with customers and cross functional service groups that support and launch ZEISS products into the field. Install, Repair, Troubleshoot, ...
We are looking for a Field Service Technician who is self-directed, at ease dealing directly with the customer, can write technical reports, and make and assist the Engineering team with product improvement recommendations for the Product Development Field Service Technician is responsible for the ...