Blends technical and non-technical perspectives in verbal and written communications, focusing on the underlying business benefit and/or impact of proposed action. Effectively communicates with clients, peers and departmental management in business matters inclusive of those with technical content. ...
Reporting to the Director of Technical Services, this position will support the ANH Ruminant sales force technically in the sale of Balchem ANH products to our customers, both in the USA and internationally. Provide technical support in the area of product sales, including specific product knowledge...
The Technical Writer is responsible for designing, writing, testing/verifying, editing, and delivering technical documentation for the Medical Service and Quality Management teams/QARA. The incumbent will provide detailed, accurate, technical information in support of new or revised process or produ...
This individual will work with Client subject matter experts (SMEs) to document technical architecture/design, processes, and procedural documentation into digestible content for specific audiences impacted by new solution (infrastructure and application) implementations at the client Company. Bache...
NGINE is hiring a Technical Support Technician to support a customer of ours located in the Washington, PA area. This role involves providing technical support to approximately 200 users, handling around 50 internal tickets per week. We are a Solutions and Placement firm shaped by decades of interac...
Global IT Services partner supporting medium to large-scale enterprises. Field experience supporting a variety of technologies and services. Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems. Good knowledge of Infrastructu...
A Customer Support Representative (CSR)/Teller Support Specialist is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor and the teller line. A CSR/Teller Support Specialist must be able to adapt well in the face of workplace stressors...
Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. ...
As a technical writer at GUARD, you will work in a dynamic, fast-paced environment working with business analysts and technical writers to develop, innovate, and enhance system user guides for GUARD employees. As a technical writer, you’ll have the opportunity to work in a fast-paced, creative envir...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Install, upgrade, support and troublesh...
You will support multiple programs using multiple platforms, providing a range of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and/or status updates. To join our team as an Energy Efficiency Customer Support Sp...
The Senior Manager of Technical Support will lead and provide technical vision and strategy for Technical Support and Services. As an active member of the Global Customer Support organization, we expect you to contribute to the Global support vision, bring initiatives to the table and collaborate to...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...
RFPs and in support of new business development.The main responsibility is to prepare proposals by determining concept, gathering and formatting information, writing drafts, and obtaining approvals.This position also builds and maintains records for our proposal database.Develop entire RFP responses...
This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Major Accountabilities / Deliverables. Build rapport and elicit problem details from help desk customers. Prioritize and schedule problems. ...