Transportation (Vessel) Operations Support Specialist in the Long Beach, CA area. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the marke...
This position will support our customers and perform troubleshooting and root cause analysis of our pharmacy automation products. Responds to customer support requests for assistance via phone, email, chat, and portal tickets using remote control tools. ...
As a Technical Support Specialist I, here at Bio-Rad, your day would primarily consist of handling inbound customer calls related to our Unity Software Suite, and working with our laboratory customers to resolve their software issues. In addition to working with a solid team of Technical Support Rep...
The Sr Technical Services and Ongoing Support Specialist (TSOS) within the Customer Success team is responsible for providing remote and on-site technical support to our custom computing devices while driving customer satisfaction through exemplary customer service and effective communication. Assis...
The Technical Support Specialist is responsible for providing technical assistance to clients in the use of systems and programs. Complete a daily time sheet log for the analysis of the support system, including top support requests, customers utilizing support, and which mediums are used for suppor...
The Technical Support Specialist will play an essential role in supporting the installation, uptime, and repair of complex equipment and systems. Collaborate with the central Global Technical Service (GTS) team and multi-functional departments to bring in service-related requirements and ensure supp...
As a Technical Support Specialist I, here at Bio-Rad, your day would primarily consist of handling inbound customer calls related to our Unity Software Suite, and working with our laboratory customers to resolve their software issues. In addition to working with a solid team of Technical Support Rep...
For each opportunity identified, the Tier 2 Specialist will work collaboratively with software engineering and/or TAG operational support to predict a failure and prevent the initial incident from reoccurring. Extensive verbal and written communication skills for a variety of audiences (both technic...
As a Technical Support Specialist, you will be the first point of contact for clients, providing exceptional technical assistance, troubleshooting, and problem-solving expertise to ensure smooth operations and customer satisfaction. Proven experience as a Technical Support Specialist or a similar ro...
A Data Entry Specialist will compare data with source documents submitted by our members, checking for accuracy and that supporting documentation meets specified requirements. We are looking for a Data Entry Specialist whose main function is providing excellent customer service by quickly and accura...
Strong tier 1 desktop support or light Tier 2 experience. Experience supporting, updating, and installing for Windows, Mac, and mobile support. A Large research university is seeking a Desktop Support to join their team. You will also assist with basic A/V technician support for the events team. ...
Advantage Technical has partnered with an American multinational energy company on a search for a IT Support Analyst. Collaborate closely with the business's industrial control system support group. Maintaining documentation of supported systems. Proven ability to master and apply advanced and speci...
Utilize our support ticketing system ; Respond to incoming support tickets related to technical questions, service incidents, and other issues and keep track of your own support tickets, and follow through to completion. We are looking for Technical Support representatives in San Francisco for our r...
Provide technical support to local and other states field technicians and customers - system queries, technical issues, and troubleshooting via Telephone and Email;. Interface with service, engineering, sourcing, manufacturing, quality, and product leadership teams to expediently resolve technical i...
Responsibilities of the Desktop Support Technician:. Provide support for a Microsoft-based network, including Windows 10/11, Microsoft Office 365, MS Teams, and basic desktop and networking issues. Requirements of the Desktop Support Technician:. High School Diploma and 2 years of professional custo...
Responsible for writing technical requirements for related test equipment, writing test operation manuals, conducting training and guidance before testing, and managing the application, maintenance, and updating of overseas test resources. ...
Provide Level II and Level III technical support, including installation/configuration, troubleshooting, and problem resolution for PCs, printers, applications, smartphones, mobile devices, telephones, remote access, and document transfers through all Service Desk support channels. The Information T...
OneSource Service Support Specialist – Customer Support. Follow up to ensure that all questions/requests/customer commitments are responded to or resolved to the customer’s satisfaction. OneSource, Customer handing, Email Support. Daily Responsibilities/Job Description: As necessary, refer customer ...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Install, upgrade, support and troublesh...
Install and configure computer systems, hardware and peripherals; Assist with purchasing and installing new computer systems and IT equipment; Have experience supporting Windows and Mac OS; Have experience with Microsoft Office 365 Admin center; Other duties may be assigned as need by management; Re...
The Technical Support Representative 1 will provide post-sales support to the customers via phone or email interactions. And, as a global leader, we offer award-winning sales and marketing programs, technical support, and CEU training to the industry’s top partners. Working closely with the rest of ...
The Technical Support Analyst evaluates, troubleshoots, and resolves faults and reported events. Provides specialist technical support in response to issues pertaining to software development, SRS, documentation, software installations, and upgrades. IT field in a technical support environment. Depa...
The ideal candidate having 3-4+ years in desktop support and the ability to work autonomously. Under general supervision, performs broad systems administration and technical support for both stand-alone PC hardware and software and local area networks. Supports day-to-day operations including end us...
Perform multi-site technical and sales oriented administrative duties in a manufacturing environment. Interaction with CMS as well as with customer’s production and technical personnel, and other suppliers. ...
We are looking for a passionate customer support specialist to join our rapidly expanding team. If you’re not yet ready to provide this level of support, consider applying for our less technical Customer Support Representative role. In either role, you’ll be responsible for delivering concierge-leve...