SAIC is currently seeking an experienced, motivated, career and customer service-oriented Tier I Help Desk Analyst (Mid Level) to join our team to begin an exciting and challenging career with SAIC. Provides first-tier support to end users for either PC, server, or mainframe applications or hardware...
Government Network Operations Center (GNOC) Tier II Incident Management Technician. The job duties of the GNOC Tier II Network Technician are as follows. Our GNOC Tier II Tech Problem & Provisioning Management (ND II) (Government)earns between . ...
CACI's Transport & Cybersecurity Services (TCS) program is actively hiring TS/SCI cleared Cyber Security Operations Specialists to join our CSOC Tiered Services team! We are seeking mission-focused individuals to provide various levels of CSOC services (Tier 1, Tier 2, and Tier 3). Cyber Security Op...
Managing Tier 1 case issues within a multichannel environment (Microsoft Teams, Outlook, ServiceNow and Zenhub ). Respond to Tier 1 queries via email, attempting to resolve user problems with initial contact. Attend regular strategic meetings with the team and other groups and give daily stand-up br...
Geospatial and Cloud Analytics (GCA) is seeking a Help Desk Tier II Administrator to join our team! As a Help Desk Tier II Administrator working at the Naval Criminal Investigative Service (NCIS) within the IT Technology Development division you will be responsible for addressing and resolving servi...
Develop and Execute bash and python scripts to process discrete log files and extract specific incident indicators; develop tools to aid in Tier 1 and Tier 2 functions. We are seeking a SOC Analyst (Tier 3) who has experience providing support in a dynamic, fast-paced environment. The SOC Analyst (T...
Experience navigating government security practices and procedures in. ...
Cybersecurity Analyst (Security System Administrator (ACAS/HBSS)). This is a Cybersecurity Analyst (Security System Administrator (ACAS/HBSS)) position at the SESD, National Simulation Center, Fort Gregg Adams, VA in support of the National Simulation Center (NSC) Support Operations (SO) task order ...
The Authorization and Accreditation Officer will work with others on program security team to provide for all aspects of security . Security documentation to include, but not limited to, system Security Plans (SSPs), Plan of Actions and Milestones (POA&Ms), and any other artifacts to support the Bod...
Hospitality OPERA Cloud Help Desk Associate. The position available is for Help Desk Associate who will essentially own Tier 1 Technical Support. That’s why we need people with a diverse set of backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-actio...
Knowledge of support for Microsoft Office Suite - Office online and Desktop application. Strong hands on experience needed on end user support for Windows PC and Mac related issues. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. Ability to s...
Collaborate and share work with other Help Desk Support Is. Experience with help desk systems such as Atlassian (Confluence/Jira) or ServiceNow. Provides initial technical assistance to customers seeking help via phone or email. ...
We are seeking a dedicated and detail-oriented Security Customer Success Analyst to join our new Security Product Team. Job Title: Security Customer Success Analyst. Best Practices: Share industry best practices and security insights with customers to help them enhance their security posture. In thi...
Cybersecurity Analyst (Security System Administrator (ACAS/HBSS)). This is a Cybersecurity Analyst (Security System Administrator (ACAS/HBSS)) position at the SESD, National Simulation Center, Fort Gregg Adams, VA in support of the National Simulation Center (NSC) Support Operations (SO) task order ...
Trigyn's direct government client in Arlington, VA has requirement for Help Desk Analyst - Tier 1 (Hybrid). The client is looking for a Help Desk Analyst to respond to phone, portal, email submitted Incident and Request tickets for its Technical Solutions Center (TSC). Capabilities must include wire...
Provide feedback and suggestions from customers to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environment. Experience with help desk systems such as Atlasian (Confluence/Jira) or ServiceNow. ...
Hospitality OPERA Cloud Help Desk Associate (Local to Columbia, MD only) . Are you a creative person who loves a challenge? Solve the complex puzzles you’ve been dreaming of as our Help Desk Associate. That’s why we need people with a diverse set of backgrounds, beliefs, and abilities to help us cre...
IAT Level II (GSEC, Security+, SSCP, or CCNA-Security) certification required. Directly manages security incidents (e. Coordinates enterprise incident response efforts, including command and control functions, in response to cyber security incidents. Performs security event and incident correlation ...
Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist - Intermediate,. Help Desk Support Service Specialist - Intermediate. ...
The IT Security Analyst supports the client’s Information Security mission by implementing results-oriented strategic approaches, plans, programs, and procedures. The IT Security Analyst supports the client’s Information Security mission by implementing results-oriented strategic approaches, plans, ...
Hospitality OPERA Cloud Help Desk Associate. The position available is for Help Desk Associates who will essentially own Tier 1 Technical Support. ...
Ensures day-to-day operations for agency end users by monitoring the Help Desk tickets and internal Request Tracker. Review queue, action or assign those for client IT Help Desk, and escalate as needed. Provide maintenance and update of all client end user computing devices (laptops, desktops, perip...
Administers effective frontline help desk assistance to customers whose inquiries are beyond the knowledge of the Help Desk Team members. Directs the Help Desk Team to meet specific customer needs. Develop schedules for efficient staffing and keep workload and metric records of all activities in the...