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Customer Service Lead

VirtualVocations
Garden Grove, California, United States
Full-time

A company is looking for a Customer Service Representative Team Lead for a national remote position.Key ResponsibilitiesAnswer incoming calls and provide information regarding behavioral health providers and Medicaid servicesResearch and refer Medicaid eligible consumers to appropriate providers / agenciesComplete administrative tasks to support the Care Coordination teamRequired QualificationsHigh School Diploma / GEDMust be 18 years of age or older2+ years of customer service experience in insurance, medical, behavioral health, or financial technologyFamiliarity with computer systems and Windows PCsAbility to work flexible shifts during specified business hours

15 hours ago
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