Team Member
Team Member
Employee takes full ownership for the daily operation pushing to offer a world-class fast casual dining experience. Exemplify gracious hospitality and sincere respect in all interactions.
Follows procedure and presentation standards consistently. Take lead and direction from the supervisor or manager on duty to ensure best possible product is produced and executed.
Strive to exceed our guests’ expectations and to provide them with nothing less than extraordinary dining experiences.
Ambassador of TFG - GRG Culture
Seek out opportunities to communicate vision to team, guests, students, vendors and community in a clear and positive manner.
Lead by example. Demonstrate ownership, accountability, and initiative in daily tasks by anticipating business needs and proactively addressing issues.
Readily adjust to circumstances and manage change effectively by finding ways to accommodate team and guests by always making it happen’, without sacrificing quality.
Create a positive work environment by demonstrating no tolerance for negative behaviors. Welcome new ideas and seek feedback from team by asking questions.
Essential Functions
- Ensures quality by properly rotating perishable and non-perishable products.
- Helps maintain food cost by limiting kitchen waste and through the efficient use of all products.
- Sets up station according to restaurant guidelines.
- Prepares all food items consistently and as directed in a sanitary and timely manner.
- Consistently follows recipes, portion controls, and presentation specifications as set by the restaurant.
- Fast casual service and sales skills.
- Regulates temperature of cooking equipment necessary to perform job.
- Restocks all items as needed throughout shift.
- Must maintain a clean, sanitary and organized work environment.
- Has understanding and knowledge of how to properly use and maintain all equipment in station.
- Assists with the cleaning, sanitation, and organization of assigned work areas.
- Substitutes for or assists others during rush periods or as needed.
- Communicates any product or other issues to the Supervisor or Manager on Duty and team immediately.
- Performs additional responsibilities as requested by the Supervisor or Manager on Duty.
Skills, Abilities & Knowledge
Must be able to stand and exert well-paced mobility for up to 8 hours in length.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to lift up to 15 lbs. on a regular and continuing basis.
Ability to actively listen- giving full attention, understanding and asking questions as appropriate.
Ability to accept feedback and work calmly and effectively under pressure.
Ability to take direction and to work in a team environment.
Must have a working knowledge of Coffees, Teas and general beverage competency
Understand food and safety regulations for quick service, grab and go, as well as fast casual environments
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Regular environmental exposures to very cold (-32 degrees) and heat (+90 degrees) and water.
Continuously in the process of communicating with guests and employees
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