Optomi, in partnership with our financial client, is seeking a Datacenter Technician!
This role is onsite in downtown Chicago and is 3rd shift, 10 : 30pm-6 : 30am.
Responsibilities
- Serve as the primary escalation point for critical incidents or technical issues.
- Execute Moves, Adds, and Changes (MACs) in Data Centers, Meet Point of Entry (MPOE), Main Distribution Rooms (MMR), and access centers for both internal and external stakeholders.
- Manage updates to asset records, ensuring accurate tracking and categorization of assets based on their location and status (e.
g., deployed, decommissioned).
- Conduct daily inspections to verify compliance with security and access protocols, as well as maintaining the cleanliness of the Data Center.
- Perform quality assurance checks in Data Center Halls and access centers.
- Document all hardware deliveries received from Supply & Receiving (S&R).
- Oversee inventory of Data Center supplies (including copper / fiber patch cables, cleaning accessories, cable labels, etc.
and generate appropriate reports.
Knowledge and Experience
- Familiarity with hardware manufacturer installation standards, along with expertise in copper and fiber cabling installations, with a preference for the following qualifications :
- Certified Data Center Technician (CDCT)
- HP Accredited Platform Specialist
- Systimax Copper Installation (ND5541)
- Systimax Installation & Maintenance (ND3341)
- Corning NPI Membership
- ITIL V3 Foundation Certificate
- BICSI Practices and Procedures
- At least 1 year of experience in Data Center environments.
- Basic knowledge of networking and experience with Arista, Ciena, Juniper, and Dell hardware.
- Understanding of IP networking principles.
- Experience in an ITIL-controlled environment, with knowledge of Change Control and Incident Management processes.
- Minimum of 1 year’s experience using Microsoft Office and CRM databases.
- Ability to prioritize tasks effectively.
- Proven advanced troubleshooting skills, with the ability to communicate issues and solutions to peers and escalate as necessary.
- Capability to manage third-party contractors working within the Data Center.
- Strong collaborative skills, able to function effectively as a member of a self-managed work team, in rotational assignments, or as part of a project team.
- Proficient written and verbal communication skills across all organizational levels.
- Demonstrated ability to work independently with minimal supervision.
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