Benefits :
- Competitive salary
- Health insurance
- Wellness resources
We are looking for a receptioist for a busy chiropractic office. Hours of operation are Monday through Friday.
1. Greeting and Assisting Patients : Welcoming patients as they arrive, checking them in for appointments, and providing any necessary assistance or directions within the office.
2. Appointment Scheduling : Managing the appointment schedule, including booking new patient appointments, follow-up visits, and coordinating with the chiropractor to optimize the schedule.
3. Answering Phone Calls and Emails : Handling incoming calls and emails, addressing patient inquiries, scheduling appointments, and directing calls to the appropriate staff members.
4. Patient Intake and Records Management : Collecting patient information, insurance details, and medical history forms, as well as maintaining accurate and up-to-date patient records.
5. Billing and Insurance : Verifying patient insurance coverage, processing payments, and assisting with insurance-related inquiries and billing issues.
6. Providing Information : Educating patients about chiropractic services, procedures, and office policies, as well as answering general inquiries about the practice.
7. Maintaining Reception Area : Ensuring the reception area is clean, organized, and welcoming for patients, and managing the distribution of relevant educational materials or brochures.
8. Coordinating with Chiropractic Staff : Communicating with chiropractors and other healthcare providers within the office to facilitate patient flow and address any urgent patient needs.
9. Administrative Support : Assisting with administrative tasks such as filing, data entry, and other office duties as needed to support the efficient operation of the chiropractic office.
10. Patient Follow-Up : Making reminder calls for upcoming appointments, following up with patients after their visits, and assisting with patient satisfaction surveys or feedback collection.
11. Handling Payments : Processing patient payments, managing cash transactions, and reconciling daily financial transactions.
12. Maintaining Patient Confidentiality : Adhering to HIPAA regulations and maintaining patient confidentiality and privacy at all times.
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