The Tools Software Engineer shall have the following responsibilities :
Must possess a solid understanding of event management, system / application health server operating system, agent and agentless monitoring, network, application and end-point performance, tuning and measurements.
The candidate will ensure the COTS products function properly in a secure environment with PKI-based authentication, corporate authorization services, firewalls, and SSL / TLS communications
- Support extending / scaling services to the client's private cloud to include infrastructure automations and pushing metrics into / retrieving metrics from the cloud for manipulation, reporting and visualization.
- Must have strong organization, communication, and collaboration skills and be customer-focused and results oriented. Must be able to work in collaborative environment.
Must be able to work with minimal supervision and be customer focused.
- Assist with testing and deploying hotfixes / patches / new releases of the EM Tools suite, including testing of custom applications following patches / upgrades.
- Assist with development of knowledge articles, documentation, and work instructions used by the Tools Team and tools users.
Requirements :
- TS / SCI with FS Poly
- Bachelor's Degree plus 20 years technical experience (five years technical experience can be substituted for degree).
- CompTIA Security+ CE
- Experience in Python, R, JavaScript, or Perl programming; or UNIX scripting
- Experience integrating with the OpenText Enterprise Management tools suite
- Must be a self-starter with strong attention to detail
- Proficient in Linux / UNIX commands
- Proficient in Windows Server OS
Desired Skills :
- Application / SA Experience with the OpenText Ops Bridge Suite
- Experience with OpenText Application Performance Management (APM)
- Experience with OpenText Business Process Monitor (BPM)
- Experience with OpenText OPTIC Data Lake
- Experience with OpenText Operations Bridge Reporter (OBR)
- Experience with operating data analytics apps (Splunk or Elastic ELK)
- Strong organizational, communication, and collaboration skills
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