A company is looking for a Client Success Manager II responsible for building and maintaining strong client relationships to ensure satisfaction and retention.
Key ResponsibilitiesGuide new clients through the onboarding process and ensure a smooth transitionPartner with Account Executives to maintain relationships and provide updates on featuresIdentify client issues and coordinate with internal teams for timely resolutionsRequired QualificationsBachelor's degree in business, marketing, or a related field (or equivalent work experience)3-5 years of experience in client success, account management, or a related rolePrior experience with SaaS and enterprise software is desirablePrior experience with professional services is desirableFamiliarity with CRM software and sales tools
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