Front Office Supervisor - Cambria Hotel South Boston
Front Office Supervisor - Cambria Hotel South Boston
6 W Broadway, Boston, MA 02127, USA Req #1562
Take the next step in your career now, scroll down to read the full role description and make your application.
Tuesday, January 23, 2024
Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results.
Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line.
CAMBRIA HOTEL BOSTON, DOWNTOWN, SOUTH BOSTON IS seeking a highly organized and customer-focused individual to join our team as a Front Office Supervisor.
In this role, you will be responsible for overseeing the daily operations of the front desk, ensuring exceptional guest service, and supervising the front office staff.
Responsibilities : Guest Services :
Guest Services :
- Welcome guests and handle check-in / check-out processes.
- Respond to guest inquiries and resolve any issues promptly.
- Ensure a positive guest experience through exceptional customer service.
Staff Supervision :
- Lead and supervise front office staff, including receptionists and concierge.
- Schedule and assign tasks to ensure efficient operations.
Administrative Tasks :
- Manage reservations and monitor room availability.
- Routing, Balance limit auditing.
- Handle cash and payment transactions accurately.
- Prepare reports on occupancy, revenue, and guest satisfaction.
Quality Assurance :
- Ensure adherence to hotel policies and procedures.
- Monitor the cleanliness and organization of the front desk area.
- Conduct regular audits to maintain service quality standards.
Communication :
- Liaise with other hotel departments to coordinate services.
- Communicate effectively with guests and resolve any concerns or complaints.
Requirements :
- Proven experience in a front office or guest service role.
- Strong leadership and supervisory skills.
- Excellent communication and interpersonal abilities.
- Familiarity with hotel booking systems and front office software.
- Attention to detail and problem-solving skills.
- Availability to work flexible hours, including weekends and holidays.
J-18808-Ljbffr
Overnight Bakery Supervisor
Our Overnight Bakery Supervisor supports Tatte’s efforts to provide comfort and joy, and to inspire, care for and nurture life, every day, by leading a team through all aspects of the production processes for a variety of bread, pastry, viennoiserie, and retail cookie items. The Overnight Bake...
Overnight Bakery Supervisor
Our Overnight Bakery Supervisor supports Tatte’s efforts to provide comfort and joy, and to inspire, care for and nurture life, every day, by leading a team through all aspects of the production processes for a variety of bread, pastry, viennoiserie, and retail cookie items. The Overnight Bake...
Front Desk Supervisor (Opening Shift)
ROLES AND RESPONSIBILITIES The Front Desk Supervisor position provides a welcoming and safe environment for members and guests during our opening/closing hours through a high level of customer service. The Front Desk Supervisor will assist the General Manager/Assistant General Manager with retenti...
Dynamic Office Administrator Role in South Boston with Growth Opportunities
Dynamic Office Administrator Role in South Boston with Growth Opportunities. Join our team as a full-time Office Administrator in South Boston! We provide comprehensive on-the-job training, allowing you to develop essential administrative skills while enjoying a competitive salary. Manage office com...
Food and Beverage Supervisor - AC Hotel Boston Downtown
Food and Beverage Supervisor - AC Hotel Boston Downtown. AC Hotel Boston Downtown is seeking an engaging, friendly, and detail-oriented Food & Beverage Supervisor to join our team. AC Hotel by Marriott Boston Downtown. Work closely with Food and Beverage leadership and Hotel General Managers at ...
Front Desk Supervisor
Assistant Front Office Manager – Front Office Manager – Assistant General Manager. Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager. Opportunity: Front Desk Supervisor. Supervise front desk operations in accordance with established guest service...
Assistant Front Office Manager
Together with the Front Office Manager and Director of Front Office, you will help coach and support the entire front office. As the Assistant Front Office Manager, you will be responsible for assisting in the direction and administration of Front Office operations in the hotel's continuing effort t...
Warehouse Supervisor Ii - South Boston, Va
Two or more years of supervisory experience. ...
Front Desk Manager - Four Seasons Hotel Boston
The Front Office Manager directs and controls the activities of the Front and manages shifts at the Front Desk. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring “America’s Walking City,” with top attractions jus...
Front Office Manager
Monitor all front office financial operations and ensure front office compliance with accounting controls and procedures. Manage hotel front office operations in accordance with established guest service and sustainability standards. Opportunity: Front Office Manager. Interview, select, train, sched...