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Although Bizerba did not invent the weight, we have definitely paved the way for modern weighing technology.
Since 1866, our name - like no other - has stood for efficient weighing, slicing and labeling solutions.
Today we operate in 120 countries with approximately 4.500 employees.
As a Field Service Technician in our Industrial division, you will provide service for scheduled jobs, emergency repairs, and installations on equipment such as industrial scales, slicers, x-rays, metal detectors, vision systems, touch screens, and labelers.
You will be the face of Bizerba in your region and must be customer-focused, self-motivated, and possess good analytical skills.
We’re offering this excellent opportunity to attend an 11-week training course in Richmond, VA beginning September 5, 2024, for Bizerba to provide service for select locations ONLY :
- Richmond, VA
- Mid Atlantic (DE,MD,PA)
- Fayetteville, NC
- Council Bluffs, IA
- Salt Lake City, UT
- Denver, CO
- Los Angeles, CA
- The ideal candidate should live within a 1-hour radius by car or be willing to relocate. Upon completion of training, you will return to your assigned area*
JOB DUTIES :
- Perform equipment installations and / or service at various customers locations locally and nationwide if necessary.
- Perform scheduled work on Preventive Maintenance Programs and Service Contracts
- Responsible for maintaining a personal parts stock.
- Annual inventory counts must be within -5% discrepancy.
- Provide technical support for customers and distributors including on-call support on a rotational basis to include on-call checking shared email folders and answering service calls.
- Perform remote service and e-service.
- Training skills include ability to perform demonstrations of equipment capabilities, function and maintenance to operators and maintenance Crews.
- Handle technical correspondence with key customers.
- Communicate technical issues and problems to head Industrial office and work together on solutions.
- Prepare, communicate, and publish technical documentations for regular installations and projects.
- Comply with company objectives as regards to budget goals and profits, and in fulfilling reporting requirements
- Accurate and consistent logging in ADP and SIS
- Closing out work order tickets on time with descriptive details
- Detailed daily reporting of services provided at customers.
- Timely expense reporting
- Responsible for proper upkeep and maintenance of provided company service vehicle(s)
- Responsible for keeping the spare parts in new / sellable condition and safe packaging.
- Responsible for the proper upkeep of company issued equipment including tools, equipment, phone, laptop, and so forth.
BENEFITS :
- Competitive salary from $50,000 / yearly (ask about our discretionary bonus opportunity)
- Uniforms, tools, and company van provided.
- On call stipend and food per diem if dispatched overnight.
- Health Insurance (medical, dental, vision) effective at 30 days.
- 401K eligibility after 60 days up to 3.5% company match
- Paid vacation and PTO
- Short / Long Term Disability
- Life Insurance
- Flex Spending and Health Savings Accounts
- Referral bonus program
- Employee assistance programs
- Paid training and relocation bonus Bizerba will provide a relocation incentive of $2,500 to relocate to Richmond, VA. After training is complete, we will also provide an additional $2,500 to move you to your agreed upon location of hire.
Our training program lasts from 3-4 months.
JOB REQUIREMENTS :
- Associates degree or equivalent from two-year technical school or college
- Strong electrical and mechanical skills are a must.
- Able to travel frequently, up to several hours of driving per day possible. Must be open to on call and occasional weekends and / or overnight travel.
Typical travel 50-80% plus overnight. (Food and hotel accommodations provided)
- Excellent customer service skills as this position acts as the face of the Company.
- Must possess basic computer skills and knowledge.
- High level of integrity and work ethic including being energetic, and self-motivated
- Able to work independently and remotely with project teams.
- Possess a valid driver’s license and be able to successfully pass a criminal background and driving record check, as well as a pre-employment drug screen.