Receptionist

Title : Receptionist

Pay range : $22-25 / hour

Hours : 8 : 00am 5 : 30pm Monday-Friday

Duration : Contract to hire

Location : San Francisco, CA

The Receptionist performs a variety of clerical functions pivotal to the efficient management of the center. This role is primarily responsible for managing incoming calls, greeting and checking in all visitors, as well as providing administrative support and maintaining clear communication and collaboration with the interdisciplinary team.

ROLES AND RESPONSIBILITIES

Greet and screen all incoming visitors and direct them appropriately based on nature of visit; greet participants when they arrive and ensure they are seen by appropriate staff and directed to the appropriate program;

ensure that visitors sign in and out of logbook or system and have appropriate ID name tags on

Answer and screen all main phone line incoming telephone calls, engage the language line (interpreter services) as-needed, and direct all calls to the appropriate team;

provide accurate program and services information; monitor the main phone voicemail account and return or direct messages appropriately

Demonstrate knowledge of and uphold established policies and procedures, objectives, quality assurance program, safety and regulatory standards

Communicate regularly with Program Manager to provide feedback on center functioning, report inefficiencies, and propose strategies to improve workflows and processes that serve our team members and participants

Organize mail and other packages; inform appropriate person / distribute accordingly

Assist with administrative tasks as requested, including but not limited to assisting kitchen team with portable meal labeling on bags, assisting with paperwork from providers, and assisting transportation with coordinating schedules

Qualifications :

Excellent interpersonal skills, including ability to communicate in a professional and warm manner and provide clear and accurate verbal and written communications

Thrive in a busy, engaging environment with multiple interruptions and varied types of work

We offer a competitive salary and benefits package, benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan.

Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law;

any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. #zip

Pay Details : $ to $ per hour

Search managed by : Tiffany Duong

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.