Job Description
Job Description
Description :
For over 55 years, Weil Foot & Ankle (WFA) has been considered one of the innovative world leaders in enhancing and improving care for foot and ankle medical conditions, sports medicine and clinical programs.
Our mission is to improve the quality of life in a patient-focused environment by providing the most advanced and knowledgeable foot and ankle care.
WFA has experienced phenomenal growth, with expansion into four states and a future dedicated to continued growth. As our family expands, we live and work by our core values : integrity, excellence, trust, caring, tradition, and innovation.
POSITION SUMMARY
We are looking for a Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments and following through with the checkout process.
The PSR will also assist with office duties as needed.
DUTIES AND RESPONSIBILITIES
- Greet patients.
- Check in patients and assist with individual concerns, as they arise.
- Collect appropriate information including insurance overview, co-pay, deductible and open balances.
- Other tasks, as assigned.
Requirements :
QUALIFICATIONS / EDUCATION / CRITICAL SKILLS
- High school diploma or GED required
- Minimum of 2 years in a healthcare position preferred - but willing to train the right individual!
- Good verbal and written communication skills
- Basic knowledge of computers and office equipment
- Patient-focused with the ability to work independently
- Capability to adapt quickly and thrive in a fast-paced environment
SCHEDULE :
- Monday : 8 : 00 AM - 5 : 00 PM
- Tuesday : 8 : 00 AM - 3 : 00 PM
- Wednesday : 10 : 00 AM - 7 : 00 PM
- Thursday : 8 : 00 AM - 5 : 00 PM
- Friday : 8 : 00 AM - 3 : 00 PM
- Up to 2 Saturdays a month : 8 : 00 AM - 12 : 00 PM
PHYSICAL DEMANDS / ENVIRONMENTAL FACTORS :
This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee.
Weil Foot & Ankle Institute is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, ender identity, ancestry, citizenship, national origin, marital status, veteran status or disability.
If you have a disability or special need that requires accommodation, please let us know.
- While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear
- Specific vision abilities required by this job include close vision, distance vision and depth perception
- Must be able to lift / carry up to 25lbs
TRAVEL :
10% - Local travel is required to locations within your assigned geographic region. This role will be assigned to cover a geographic region however you may be required to occasionally travel outside of your assigned regional area to support other regional coverage needs of the organization.
Must have reliable transportation and be able to travel as assigned.
AMERICAN WITH DISABILITIES ACT (ADA) SPECIFICATIONS :
Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources.
Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations.
The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation.
The Director of Human Resources will inform the qualified individual of the decision of the accommodation request or how to make the accommodation.
Patient Services Representative
Position: Patient Services Representative (PSR). Responsible for welcoming patients, performing service driven check-in/check-out procedures maintaining highest attention to patient privacy. Webster Dental Care has delivered the highest level of patient service for over 46 years. The PSR will consis...
Patient Services Representative
ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed. Greet patients as they arrive and leave ...
Patient Services Representative
We are looking for a Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments and following through with the checkout process. Our mission is to improve the quality of life in a patient-focused environment by providing the most adv...
Patient Financial Services Representative - Medicaid Denials Rep
The Patient Financial Services Representative (“PFS Representative”) will be responsible for the account receivables management for Ingalls Memorial Hospital. Patient Financial Services Representative. Follows best practices in all patient financial services activities. Two years of experience in he...
Patient Financial Services Account Representative I
Thorough knowledge of patient accounting, third party payer procedures, governmental regulations and managed care contracting to be effectively proactive in the billing and collection process, and to respond to inquiries on patient accounts in a customer satisfaction manner. Substantial interpersona...
Patient Services Representative
A Patient Services Representative I performs entry-level duties, while a Patient Services Representative II performs entry-level to moderately complex duties, and a Patient Services Representative III performs moderately to highly complex duties. A Patient Services Representative (PSR) provides a va...
Phlebotomist Patient Services Representative (Onsite)
The Phlebotomist Patient Services Representative has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner. The Phlebotomist Patient Services Representative II (PSR I...
Patient Services Representative
PATIENT SERVICE REPRESENTATIVE. Answers incoming calls, schedules appointments, greets patients, registers new patients in EPIC, schedules laboratory and off-site diagnostic tests requested by physician, verifies insurance eligibility, and interprets covered benefits. Processes patient charges by to...
Patient Financial Services Account Representative I-3
Thorough knowledge of patient accounting, third party payer procedures, governmental regulations and managed care contracting to be effectively proactive in the billing and collection process, and to respond to inquiries on patient accounts in a customer satisfaction manner. Substantial interpersona...
Patient Services Representative.
Confirms patient’s payment sources utilizing on line systems; accurately interprets financial cues; provides patient with payment plan information or consults with a Team Lead, Universal Benefits Specialist or Coordinator as needed. Employee performs accurate registration, walk in and telephone sche...