Overview
Salary Range : $40,000 - $65,000 Annual (commission based)
Job Summary :
We are seeking a highly motivated and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service, coordinating vehicle repairs and maintenance, and ensuring customer satisfaction.
If you have a passion for the powersports industry and enjoy working in a fast-paced environment, we want to hear from you.
Responsibilities :
Greet customers and provide them with a warm welcome
Listen to customer concerns and accurately document their vehicle’s issues
Schedule appointments for vehicle repairs and maintenance
Provide cost estimates for repairs and obtain customer approval
Coordinate with service technicians to ensure timely completion of repairs
Communicate with customers regarding the status of their vehicles
Upsell additional services or products that may benefit the customer
Process payments and handle cash transactions
Maintain accurate records of all service transactions, and customer communications.
Requirements :
Previous experience in the automotive industry is preferred
Strong mechanical knowledge and understanding of vehicle systems
Excellent customer service skills with the ability to build rapport with customers
Ability to effectively communicate technical information to non-technical individuals
Proficient in cash handling procedures
Familiarity with BMW, Triumph, and Ducati is a preferred.
Knowledge of Lightspeed EVO.
Detail-oriented with strong organizational skills
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
We offer competitive pay and benefits package for our Service Advisors. Join our team today and be part of a dynamic and growing company. Apply now!
Job Type : Full-time
Pay : $45,000 $65,000+ per year
Benefits : 401(k)
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Day range : Tuesday-Saturday
Tuesday-Saturday
Shift : 8am-6pm
8am-6pm
License / Certification :
Driver’s License with motorcycle endorsement (Preferred)
Ability to Commute :
Colorado Springs, CO 80905 (Required)
Ability to Relocate :
Colorado Springs, CO 80905 : Relocate before starting work (Required)
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