Job Description
Job Description
O’Gara is respected as one of the most prestigious and highest volume luxury automotive dealers in the world with showrooms located in Beverly Hills, San Diego and Westlake Village.
Our brands include Aston Martin, Bentley, Bugatti, Genesis, Koenigsegg, Lamborghini, Maserati, McLaren, Pininfarina, Rimac, and Rolls-Royce.
Our unparalleled performance and customer satisfaction reflect our success and commitment to excellence.
At O’Gara, we believe employees are the greatest asset in our mission to provide the highest level of quality service for our valued customers.
We understand each employee of the O’Gara team has an essential role in creating the individualized service we provide our clients, and we recognize the importance of employee satisfaction.
We treat all employees with respect and appreciation for their contributions to the company, and we provide employees with the opportunity for success as both team members and individuals.
O’Gara is always looking for qualified, driven and professional individuals to join our team.
EMPLOYEE BENEFITS
- 100% Employer paid Health, Dental and Vision coverage for Employee
- Paid time off and sick time
- Employee vehicle purchase plans
- Discounts on products and services
- Paid training and growth opportunities
ESSENTIAL DUTIES :
- Understand automobiles sold by dealership by studying characteristics, capabilities, and features; compare and contrast competitive models
- Qualify buyers by understanding prospective customers’ requirements and interests; matching requirements and interests to various models; building rapport
- Demonstrate operation of automobiles in the showroom by explaining characteristics, capabilities, and features; test drive automobile with customers; explain
automobile warranties and services
- Close sales by overcoming objections; asking for sales; negotiating price
- Provide new automobiles to customers through established delivery process, ensure that the customer understands the automobile’s operating features,
warranty and all paperwork
Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction, loyalty and long-term clientele
including; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and
promotions
- Provide sales management information by completing reports
- Update job requirements and vehicle brand knowledge by participating in educational opportunities; reading professional publications
- Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job
accomplishments
Perform other job-related duties as assigned by corporate management
QUALIFICATIONS :
- High school diploma or equivalent
- Valid California driver’s license and insurable
- Able to acquire California Car Salesperson license
- Previous sales experience a plus
- Basic understanding of vehicle financing
- ADP / CDK experience a plus
- Knowledge of Dealersocket CRM preferred
- Effective relationship-building skills including post sale relationship management skills
- Demonstrate subject matter expertise
- Effective communication skills in dealing with customers, employees, and business partners; ability to communicate enthusiasm for vehicle brands; excellent
customer service, interpersonal, and verbal and written communication skills
- Attention to detail, excellent organizational skills, superior time management skills, ability to work as a team and with minimal supervision
- Flexible and ability to adapt to the demands of business needs
PHYSICAL DEMANDS :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Posture : prolonged sitting; regular kneeling / squatting; regular walking; regular bending / stooping; regular pushing / pulling and twisting; driving vehicles
- Motion : repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping / squeezing, wrist flexion / extension, reaching
- Lifting : moderate lifting and carrying (up to 25 pounds)
- Mental Demands : work with frequent interruptions; maintain emotional control under stress
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.